Bailey Small
Houston,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Missionary
Youth With A Mission Kona
09.2021 - 08.2023
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Participated in ministry in various countries, taking care of others and serving local communities.
- Prepared and delivered mission-related presentations to church and community groups.
- Facilitated and directed outreach events for local communities in Nepal.
- Led students to a foreign third world country, budgeting for, planning, and emotionally supporting all members on the team.
Pharmacy Technician Extern
CVS Pharmacy
09.2021 - 04.2022
- Counted, measured and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked automated medication dispensing equipment.
Private Nanny
Tiffany Dupree
01.2021 - 09.2021
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
Trainer
Chick-fil-A
07.2019 - 01.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed individualized training plans to achieve staff readiness.
- Educated clients on proper use of products and systems.
- Engaged with customers, greeting them and building relationship.
- Prioritized customer relationships and courteously served them through conflict.
Education
Associate of Applied Science - Nursing
San Jacinto College District
Pasadena, TX05.2026
High School Diploma -
Clear Lake High School
Clear Lake, TX05.2021
Skills
- Group Facilitation
- Great Communication Skills
- Budget Balancing
- Addressing Questions and Concerns
- Hospitality and Accommodation
- Money Handling
- Conflict Resolution
- Customer Relationship Management
- Troubleshooting
Languages
Spanish
Limited Working
Timeline
Missionary
Youth With A Mission Kona
09.2021 - 08.2023
Pharmacy Technician Extern
CVS Pharmacy
09.2021 - 04.2022
Private Nanny
Tiffany Dupree
01.2021 - 09.2021
Trainer
Chick-fil-A
07.2019 - 01.2021
Associate of Applied Science - Nursing
San Jacinto College District
High School Diploma -
Clear Lake High School
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