BAILEY SMITH
Maiden,NC
Summary
Operations and administrative professional with expertise in orchestrating high-volume workflows, processing and verifying information, coordinating daily operations, and ensuring accuracy in fast-paced environments.
Overview
3
3
years of professional experience
Work History
HIM Operations Specialist I
Atrium Health
11.2025 - 09.2026
- Facilitated operations for over 1,600 clinics nationwide, ensuring timely and compliant document processing.
- Reviewed and organized medical records to comply with HIPAA and other regulatory requirements.
- Utilized EHR systems to efficiently retrieve, verify, and manage patient information.
- Processed more than 120 documents per hour while maintaining a 90% accuracy rate.
- Managed high-volume workloads remotely, consistently meeting established productivity standards.
Patient Care Coordinator
Advanced Family Eye Care
Denver, NC
07.2025 - 11.2025
- Managed prior authorizations to secure timely approvals and reduce patient delays.
- Verified insurance eligibility and collected necessary documentation for prompt patient appointments.
- Scheduled appointments to improve patient flow and enhance clinic operations.
- Processed medical billing, including diagnosis coding, procedure coding, and insurance claims payments.
Ticket Operations Assistant
UNC Charlotte
Charlotte, NC
07.2023 - 02.2024
- Monitored ticket inventory levels and maintained precise records.
- Guided staff in task completion to ensure successful event execution.
- Coordinated daily department operations to enhance workflow efficiency.
- Supported document preparation and data entry with accuracy.
Education
Bachelor of Science - Sport Management
University of Florida
Gainesville, FL12-2022
Associate of Arts - Sport Management
Santa Fe College
Gainesville, FL07-2020
Skills
- Customer service
- Prior authorization
- Insurance verification
- EHR management
- Medical billing
- Patient scheduling
- Compliance assurance
- Document processing
- Attention to detail
- Data accuracy
- Document management
- HIPAA compliance
Timeline
HIM Operations Specialist I
Atrium Health
11.2025 - 09.2026
Patient Care Coordinator
Advanced Family Eye Care
07.2025 - 11.2025
Ticket Operations Assistant
UNC Charlotte
07.2023 - 02.2024
Bachelor of Science - Sport Management
University of Florida
Associate of Arts - Sport Management
Santa Fe College