Bailey Stiefel

• Answer customer questions about hours, seating, and menu information.
• Demonstrating strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeting customers warmly upon arrival and providing a friendly and warm presence throughout their dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Assisting servers by checking on tables and retrieving items for guests.
• Collect card, cash and gift certificate payments and dispense change for cash transactions.
• Input orders accurately into POS terminal, split bills and accept payments.
• Developed strong cooperative relationships with coworkers and management.

My previous responsibilities included food preparation, safety and handling, customer service, and completing start-to-finish in person and online orders in a timely manner, while cleaning, restocking, and working the cash register.

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Operated cash register to process payments and collect cash payment for order totals.
• Addressed and resolved customer complaints in polite and professional manner.
• Worked different stations to meet production goals.
• Trained new team members by relaying information on company standards/procedures and safety requirements.
• Assist customers in selecting merchandise best suited to their needs.
• Monitored and verified merchandise for proper prices and labels.