Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Strong

Painesville,OH

Summary

I am a quality-focused leader with genuine care for elevated team performance. I enjoy showcasing my strengths in communication and collaboration to influence positive outcomes. I prioritize organization and time management throughout various environments. My ultimate goal is to seek opportunities to expand my skills while facilitating company growth and building lasting professional relationships.

Overview

8
8
years of professional experience

Work History

Sales Consultant

Progressive
Painesville, OH
02.2023 - Current
  • Actively participating in 2 separate pilots, one for implementing a new post-sale script across all products; the second for special lines concentrating on my product knowledge to provide a better customer experience and increase sales.
  • Cross-trained in renters' sales.
  • Customer service, sales, and/or influencing others.
  • Ability to work in a fast-paced and changing environment.
  • Effective verbal and written communication skills.
  • Ability to navigate through multiple computer systems simultaneously.
  • Typing or keyboarding skills.
  • Ability to learn how to sell a complex product requiring specific expertise and knowledge.
  • Ability to work independently or as part of a team.
  • Proven time management strategies.

Traveling Assistant Property Manager

Marous Management
Willoughby, OH
11.2021 - 10.2022
  • Ran errands to help with daily tasks, enabling manager to focus on more pressing duties.
  • Provided administrative assistance such as writing and editing e-mails, drafting memos, and preparing communications on the manager's behalf.
  • Successfully leased up the newest residential building in Downtown Willoughby.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Planned and hosted all community and team events as well hotel stays, meals accomodations, flights as needed and follow up through the whole process to completion.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits at the owners request.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.

Property Manager

First Pointe Management Group
Rocklin, CA
07.2019 - 06.2021
  • Booked flights, hotel accommodations and ground transportation for displaced residents.
  • Planned and hosted all community celebrations, contests, rewarding events for maximum resident retention ensuring quality of residency and friendly customer service.
  • Scheduled and set up food catering, grocery runs for kitchen restocks for staff and model units.
  • Prepared and monitored budgets monthly for overall maintenance, capital projects, office and staff needs.
  • Created and posted daily on multiple social media platforms bringing exposure to the community and engaging with residents daily.
  • Prepared and sent delinquent accounts to attorney and testified in court in connection with delinquent judgments and possession litigation.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Conducted new employee training and annual performance reviews.

Property Manager

RW Zukin
Sacramento, CA
10.2018 - 06.2019
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Handled resident complaints and expedited maintenance requests.

Assistant Property Manager

Westlake Housing
Tacoma, WA
12.2016 - 09.2018
  • Head of all leasing for conventional, section 8, and tax credit housing
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Scheduled phased capital projects for remodel and community improvements
  • Created community outreach programs such as open kitchen, after school program, job fairs and clothing drives.

Education

Personal Lines Insurance License - March 2023 - July 2025

Ohio Department of Insurance
Painesville, OH

Skills

  • Microsoft Office and many CRM software systems
  • Expense Reporting and Invoice Compliance
  • Travel Arrangements
  • Strong Interpersonal skills, Relationship Building/Retention
  • Proactive approach to problem solving
  • Excellent communication skills
  • Calendar and E-mail management
  • Content Creation and Social Media Management

Timeline

Sales Consultant

Progressive
02.2023 - Current

Traveling Assistant Property Manager

Marous Management
11.2021 - 10.2022

Property Manager

First Pointe Management Group
07.2019 - 06.2021

Property Manager

RW Zukin
10.2018 - 06.2019

Assistant Property Manager

Westlake Housing
12.2016 - 09.2018

Personal Lines Insurance License - March 2023 - July 2025

Ohio Department of Insurance

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