Bailey Tague
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Relationship Advocate
ImOn Communications
08.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained strong client relationships through consistent communication and followup.
- Conducted regular client outreach initiatives for maintaining a positive brand image and promoting new products or services.
- Established a proactive approach towards managing client accounts, identifying potential issues before they escalated into larger problems.
- Played an integral role in training new staff members on best practices regarding customer relations processes while fostering a culture focused on continuous improvement.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
Bartender/Server
Jameson's Public House
02.2019 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Team Lead Sales Associate
The Children's Place
10.2018 - 04.2019
- Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Facilitated ongoing training sessions to keep the team up-to-date on industry trends, product enhancements, and best practices in selling techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Afternoon Daycare Teacher
Eldridge Preschool and Daycare
08.2017 - 08.2018
- Enhanced classroom environment by implementing creative and engaging activities to foster learning.
- Supported positive student behavior by consistently enforcing classroom rules and expectations.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
Bachelor of Arts - Communication Sciences And Disorders
University of Northern Iowa
Cedar Falls, IA05.2022
Skills
- Problem Solving
- Effective Communication
- Product Knowledge
- Multitasking
- Adaptability
- Receptive
- Time Management
- Administrative Support
- Technical Support
- Problem-Solving Abilities
- Attention to Detail
- Leadership
Timeline
Customer Relationship Advocate
ImOn Communications
08.2022 - Current
Bartender/Server
Jameson's Public House
02.2019 - Current
Team Lead Sales Associate
The Children's Place
10.2018 - 04.2019
Afternoon Daycare Teacher
Eldridge Preschool and Daycare
08.2017 - 08.2018
Bachelor of Arts - Communication Sciences And Disorders
University of Northern Iowa
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