Bailey Trevino
Richland,MI
Summary
Highly motivated and seasoned automotive industry professional adept at adapting to new or familiar positions. Empowers teams to build and maintain strong relationships with customers, colleagues, and vendors. Skilled leader with a talent for problem-solving.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Tyler Supply
Kalamazoo, MI
09.2024 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Conducted regular inspections of equipment used for material handling operations.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Well trained in using Configra to render 3D models for customers.
- Maintained detailed reports on sales activities, including daily sales data and customer feedback.
Assistant Service Manager
Centennial Toyota
6401 Centennial Center Drive , NV
07.2023 - 07.2024
- Managed reconditioning team of technicians to ensure timely completion of used car trade-ins and auction purchases
- Coordinated schedules and assigned work orders to maximize productivity within the service department.
- Collaborate closely with used car management and sales management on the process of vehicles under going reconditioning
- Dispatching work to line techs and express techs to ensure work gets through shop efficiently
- Coordinate with service advisors to ensure time frames are being made with our customers
- Over seeing traffic on the service drive to ensure smooth transition from the drive to the shop .
- Negotiated contracts with vendors to secure competitive pricing on parts procurement while maintaining quality standards.
- Resolved customer complaints in professional and timely manner.
Service Advisor
Jerry Seiner Buick GMC
6501 Centennial Center Drive , NV
12.2022 - 06.2023
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Service Advisor
Jim Marsh Kia
Las Vegas, NV
07.2021 - 11.2022
Service Advisor
Earnhardt Buick GMC
6501 Centennial Center Drive
06.2018 - 06.2021
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Lead Expeditor
Cortina's Italian Market
Anaheim, CA
11.2016 - 05.2018
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
Education
High School Diploma -
Trident High School
Anaheim, CA05.2018
Skills
- Service operation monitoring
- Schedule planning
- Automotive Industry knowledge
- Team building
- Sales experience
- Strong communication
- relationship building and maintaining
- Inventory control
- Problem Resolution
- Dependable and Responsible
Affiliations
- state qualified for wrestling
- Rock climber
- Competing in USPSA
References
References available upon request.
Timeline
Regional Sales Manager
Tyler Supply
09.2024 - Current
Assistant Service Manager
Centennial Toyota
07.2023 - 07.2024
Service Advisor
Jerry Seiner Buick GMC
12.2022 - 06.2023
Service Advisor
Jim Marsh Kia
07.2021 - 11.2022
Service Advisor
Earnhardt Buick GMC
06.2018 - 06.2021
Lead Expeditor
Cortina's Italian Market
11.2016 - 05.2018
High School Diploma -
Trident High School
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