Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Lane

Moulton

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Job Representative

Fircroft
05.2022 - Current
  • Provided customer service by answering product and service related questions.
  • Identified opportunities for cross-selling additional products or services.
  • Escalated unresolved issues to appropriate departments for further investigation.
  • Answered customer inquiries promptly and professionally.
  • Answered phone calls and directed them to appropriate personnel.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.

Pipefitter

Contractor Service
05.2018 - 05.2020
  • Measure, cut, thread, groove, bend and install piping according to specifications.
  • Ensure compliance with safety regulations while performing assigned tasks.
  • Test plumbing systems for leaks using air pressure gauges or other testing devices.
  • Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
  • Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
  • Install supports for pipes to keep them in place during installation process.
  • Threaded pipes using specified machinery.
  • Fabricated and positioned screw pipe, socket weld pipe, and stainless steel tubing.

Pipefitter

Turner Industries
05.2015 - 05.2018
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Threaded pipes using specified machinery.
  • Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
  • Test plumbing systems for leaks using air pressure gauges or other testing devices.
  • Measure, cut, thread, groove, bend and install piping according to specifications.
  • Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Used welding and soldering equipment to join sheet metal components following blueprints and job specifications.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Tested plumbing systems for leaks using air and water pressure gauges.
  • Performed hydrostatic pressure testing of boilers and pressure vessels.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Observed safe work rules and utilized fall protection and PPE.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Filled piping systems with water and air to test for leaks.
  • Fabricated and positioned screw pipe, socket weld pipe, and stainless steel tubing.
  • Measured and marked pipes for cutting and threading.
  • Install supports for pipes to keep them in place during installation process.
  • Inspect work areas to ensure that they are clean and free from obstructions.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Threaded and installed pipe using pipe wrench and dies.
  • Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.

Pipefitter

M&D Mechanical
05.2010 - 05.2015
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Threaded pipes using specified machinery.
  • Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
  • Test plumbing systems for leaks using air pressure gauges or other testing devices.
  • Measure, cut, thread, groove, bend and install piping according to specifications.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Fabricated and positioned screw pipe, socket weld pipe, and stainless steel tubing.
  • Measured and marked pipes for cutting and threading.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.

Chemical Operations

BASF
04.2000 - 05.2010
  • Skilled in Kaizen, Six Sigma, Behavior based safety, Hazmat, and lean manufacturing.
  • A dependable chemical plant operator with experience in the manufacturing of specialty coating for appliances and construction and startup of newly installed major equipment.
  • A strong background and knowledge of industrial machinery.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Mount Hope
05-1990

Skills

  • Customer service
  • Cross-selling
  • Issue escalation
  • Product knowledge
  • Conflict resolution
  • Communication skills
  • Time management
  • Active listening
  • Problem solving
  • Safety compliance
  • Teamwork
  • Improvement plans

Timeline

Job Representative

Fircroft
05.2022 - Current

Pipefitter

Contractor Service
05.2018 - 05.2020

Pipefitter

Turner Industries
05.2015 - 05.2018

Pipefitter

M&D Mechanical
05.2010 - 05.2015

Chemical Operations

BASF
04.2000 - 05.2010

High School Diploma -

Mount Hope

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