Dependable and experienced professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in multi-tasking and adapting to new situations and challenges.
Overview
7
7
years of professional experience
Work History
DIRECTOR OF OPERATIONS
LAND, All 4 U Homes, LLC
10.2021 - Current
Experience with audits; maintain annual financial documentation. Create report based on request; Person of contact for auditor
Contribute to $1 million profit as only employee
Develop schedule for 20+ houses in coordination with city planners, general contractors, subcontractors, real estate agents and loan providers
Review financial statements, sales or activity reports, and other performance data to measure productivity; manage budget of half a million dollars +
Manage and maintain 8 rental properties; responsible for rent collection, respond to service requests. Lease management and first point of contact
Pivot quickly between tasks including administrative work and customer service, property management, residential construction site visits
CAREER COACH
Brevard, Blue Ridge Community College
02.2020 - 10.2021
Provide Career and College counseling to high school students including site visits to local sectors of business.
Serve as primary contact and advisor for local high schools regarding admission to Career and College Promise (CCP) Program; managed caseload of over 100 students per semester
Collaborate with local high schools, Blue Ridge Community College and community members to create rapport and awareness of program
Serve as primary contact for Blue Ridge Community College and NCCCS including but not limited to yearly data reports and course requirements/eligibility
Create and host educational opportunities including but not limited to FAFSA night, college campus visits and Junior/Senior Bootcamp
Work closely with faculty across departments to keep current with advising guidelines and program and industry changes
ASSISTANT DIRECTOR
Brevard College
05.2017 - 02.2020
Oversee all admissions processes and admissions counselors
Manage over 25 calls and 50 + per day
Provide professional, timely, and accurate solutions to admissions problems and service to all those interacted with
Maintain record database for all prospective students
Assist directors with marketing, enrollment strategies, and recruitment
Provide assistance to faculty and staff in duties such as teaching classes, conducted orientation programs, issued transcripts and scheduling events
Confer with other academic staff to explain and formulate admission requirements and course credit policies; selected to cross-disciplinary team to select new courses and majors
Contribute to breaking enrollment records yearly
ADMISSIONS COUNSELOR Brevard, Brevard College
12.2016 - 05.2017
Meet and advise students/families on the college including historical facts, financial aid, campus culture, opportunities after college
Generate and contribute to enrollment purposes including seasonal travel. Exceeded enrollment numbers every year during employment
Meet and exceed call goals up to 200+ a week
Train work study students and update tours for visitors as issues arise
Assist in planning and execution of prospective student events; responsible for maintaining list of prospective attendees in order to create name tags, welcome packets
Maintain research and results for yield of territory; held weekly meeting with fellow admissions counselors to review data in order to reflect and revise current practices
VISIT COORDINATOR
CAMPUS, Brevard, Brevard College
08.2016 - 12.2016
Coordinate campus visits from prospective students, schools, and outside groups; helped launch annual lunch meetings with high school counselors across North Carolina & South Carolina leading to higher applications and interest from those areas
Responsible for planning and leading 7+ campus events annually; in charge of campus logistics to work with departments across campus for a smooth event
Provided efficient and courteous service to visitors at all times; greet anyone who walks through the door, help them with their needs
Managed & trained work-study students
Maintain calendar of all visitors signed up to visit campus; anywhere between 2 families to 20 + families during one visit
Ensure admissions team is prepared fully for all campus visits by preparing visitor welcome sheets, contacting coaches or professors to meet if needed, sending daily morning emails with detailed schedule visitors
Volunteer Interviewer for local high school scholarship programs; build new relationships with local community
Education
Bachelor of Arts - PSYCHOLOGY
Brevard College
Brevard, NC
05.2012
Skills
Conflict Resolution
Cultural Awareness
Relationship Building
Program Coordination
Operations Oversight
Teamwork and Collaboration
Customer Service Management
Timeline
DIRECTOR OF OPERATIONS
LAND, All 4 U Homes, LLC
10.2021 - Current
CAREER COACH
Brevard, Blue Ridge Community College
02.2020 - 10.2021
ASSISTANT DIRECTOR
Brevard College
05.2017 - 02.2020
ADMISSIONS COUNSELOR Brevard, Brevard College
12.2016 - 05.2017
VISIT COORDINATOR
CAMPUS, Brevard, Brevard College
08.2016 - 12.2016
Bachelor of Arts - PSYCHOLOGY
Brevard College
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