Bailey Ward
Corona,CA
Summary
Hardworking and detailed oriented Administrative Analyst/Assistant that creates and implements new polices and procedures for the Canyon Lake Fire Department. Highly skilled in working under pressure, as well as adaptable and looking for new opportunities. Reputable for being a team player and problem solver. Passionate about public work and looking to further develop a career in the public sector.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Analyst/Assistant
Canyon Lake Fire Department
Canyon Lake, CA
01.2022 - Current
- Set up Target Solutions, all credentials, daily trainings, and alerts for expiring credentials (Departments application to record state mandated training hours and certifications)
- Created an organization system for the department to keep track of all employee information, licenses, certifications, and important historical records
- Planning, coordination and execution of all public events hosted by the Canyon Lake Fire Department
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Manages online presence of the department and utilizes all social media to aid in community outreach
- Supported departmental communication and training program development and implementation
Office Specialist
City Of Canyon Lake
Canyon Lake, CA
01.2021 - 01.2022
- Performs duties related to the issuance, renewal, and auditing of City business licenses.
- Interacts enthusiastically with the public by answering questions and directing customers to the right resources.
- Performs complex production tasks requiring specialized office skills plus a comprehensive knowledge of pertinent rules, regulations, policies, and procedures.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine and special requirements
- Drafted common document templates to reduce time spent creating documents from scratch
Administrative Intern
City Of Canyon Lake
Canyon Lake, CA
09.2020 - 01.2021
- Aided in conceptualizing and completing special projects relating to economic development, public safety, and public outreach in conjunction with the city administrative staff.
- Works closely with city administrative staff to develop and complete 5 city projects.
- Gathered and input over 300 residents' information into the city's Residential Rental Program excel spreadsheet.
- Prepared financial documents for deposits weekly and maintained updated records of financial revenues.
- Served as administrative support, provided clerical assistance, and interacted with the public enthusiastically.
- Offered technical support and troubleshot issues to enhance office productivity
Intern
Sabrina Cervantes For State Assembly
Corona, CA
08.2018 - 11.2018
- Contacted over 100 citizens a day to communicate candidate platform and voter information.
- Recorded voter data and maintained information with integrity.
- Received and gave feedback to campaign managers and supervisors on voter outreach programs.
- Executed volunteer events and voter contact programs to increase community outreach.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Completed research, compiled data and assisted in timely reporting.
- Assisted with projects by applying strong analytical skills and studies
Education
Master of Public Administration - Public Financial Management
Cal State San Bernadino
San Bernadino, CA05.2022
Bachelor of Arts - Political Science
San Diego State University
San Diego, CA12.2018
Bachelor of Arts - Sociology
San Diego State University
San Diego, CA12.2018
Skills
- Document and File Management
- Business Correspondence
- Multi-Line Telephone Systems
- Office Support
- Administrative Management
- Database and Client Management Systems
- Resource Coordination and Allocation
- Research and Analytical Skills
- Community Event Planning
- Strong Organizational Skills
- Multitasking and Time Management
- Strong administrative abilities
Certification
- ICS-700ICS-700 FEMA Issued Nov 2021
- ICS-800ICS-800 FEMA Issued Nov 2021
- ICS-100ICS-100 FEMA Issued Oct 2021
- ICS-100ICS-200 FEMA Issued Oct 2021
- Social Behavioral Research Investigators and Key Personnel CITI Program Issued Sep 2020
- Registered Behavior Technician (RBT)
Languages
American Sign Language
Professional Working
Timeline
Administrative Analyst/Assistant
Canyon Lake Fire Department
01.2022 - Current
Office Specialist
City Of Canyon Lake
01.2021 - 01.2022
Administrative Intern
City Of Canyon Lake
09.2020 - 01.2021
Intern
Sabrina Cervantes For State Assembly
08.2018 - 11.2018
Master of Public Administration - Public Financial Management
Cal State San Bernadino
Bachelor of Arts - Political Science
San Diego State University
Bachelor of Arts - Sociology
San Diego State University
- ICS-700ICS-700 FEMA Issued Nov 2021
- ICS-800ICS-800 FEMA Issued Nov 2021
- ICS-100ICS-100 FEMA Issued Oct 2021
- ICS-100ICS-200 FEMA Issued Oct 2021
- Social Behavioral Research Investigators and Key Personnel CITI Program Issued Sep 2020
- Registered Behavior Technician (RBT)
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