Summary
Overview
Work History
Education
Skills
Team Roping
Timeline
Generic

Bailey Watts

Leslie,AR

Summary

Driven and meticulous professional with extensive experience in payroll processing and customer service, notably at Searcy County Courthouse. Excelled in maintaining confidentiality, streamlining operations, and enhancing payroll efficiency. Demonstrates exceptional problem-solving abilities and Microsoft Excel proficiency, achieving significant improvements in data accuracy and operational workflow.

Dedicated kennel assistant with ample experience in providing care to animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Always maintain a well-organized and presentable work areas. I love anything to do with animals, I have five horses, twenty chickens, and four dogs! If I am not working, I am outside with my animals giving them all the love and care they deserve.

Overview

7
7
years of professional experience

Work History

Payroll Clerk

Searcy County Courthouse
09.2022 - Current
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Facilitated a smooth transition between payroll software platforms by thoroughly training staff members on the new system''s functionality.
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Prepared monthly payroll reports for senior management review, highlighting any potential cost-saving opportunities or areas requiring attention.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Enhanced overall payroll efficiency through continuous improvements in systems and processes.
  • Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
  • Contributed to the development of company-wide policies regarding payroll practices in alignment with industry standards and regulations.
  • Coordinated with third-party vendors such as retirement plan administrators to ensure seamless integration of their services into the company''s payroll system.
  • Increased accuracy in overtime calculations through consistent monitoring of hours worked against established thresholds.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll accurately and timely to meet employee expectations.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Audited timesheets and payroll records for accuracy.
  • Processed timecards and payroll data for team of employees.
  • Processed manual checks for employees in accordance with company policies.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Managed and updated employee benefits information.
  • Assisted with recruitment and onboarding of new employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Developed and implemented payroll procedures to streamline workflow.
  • Coordinated resolution of payroll discrepancies.
  • Reconciled payroll discrepancies and responded to inquiries from employees.

Revenue Officer

Department Of Finance And Administration
03.2021 - 08.2022
  • Facilitated efficient transfer of ownership between buyers and sellers by verifying required documentation for each transaction type.
  • Ensured data accuracy within the database system through meticulous entry, review, and maintenance of vehicle title records.
  • Supported colleagues in resolving challenging title issues, fostering a collaborative work environment that prioritized problem-solving and teamwork.
  • Maintained up-to-date knowledge of state-specific regulations, ensuring compliance with changing laws pertaining to vehicle titles.
  • Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
  • Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
  • Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
  • Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
  • Promoted excellent customer service standards by promptly addressing client concerns or complaints, working towards mutually beneficial resolutions whenever possible.
  • Improved customer satisfaction by efficiently processing motor vehicle transactions and addressing inquiries.
  • Issued temporary permits as needed for individuals seeking limited access to operate their vehicles within specific timeframes or conditions.
  • Assisted in the implementation of new software systems for motor vehicle registration and licensing, ensuring a smooth transition with minimal disruption to daily operations.
  • Facilitated smooth registration renewals for clients through diligent verification of required documents and prompt processing of paperwork.
  • Contributed to a positive work atmosphere by actively participating in staff meetings, trainings, and performance evaluations.
  • Ensured compliance with state laws and regulations pertaining to motor vehicles, diligently staying up-to-date on any changes or updates that may affect daily operations.
  • Increased accuracy of data entry by meticulously inputting information into the motor vehicle database system.
  • Educated new drivers on traffic rules, safety practices, and other essential knowledge needed for responsible driving behavior on the roadways.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on Arkansas state laws and licensing requirements to complete accurate and efficient reviews.
  • Performed routine data entry or document management.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.

Bank Teller/CSR, Sales

First Security Bank. Member FDIC
08.2017 - 03.2021
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Placed orders for customer checks and verified starting numbers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained friendly and professional customer interactions.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Educated customers on online banking and mobile banking applications.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Handled various accounting transactions.

Education

High School Diploma -

Clinton High School
Clinton, AR
05.2015

Skills

  • Data Entry
  • Payroll Processing
  • Accounts Payable
  • Microsoft Excel proficiency
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Animal Care
  • Patience with Animals
  • Empathy for Animals
  • Animal Behavior
  • Exercising and playing
  • Feeding animals
  • Nutritious Feeding
  • Behavior Observation
  • Care Monitoring
  • Honest and Dependable
  • Problem-Solving
  • Housekeeping Duties
  • Dependable and Responsible
  • Animal Observations
  • Attention to Detail
  • Customer Communication
  • Supply Unloading and Storage
  • Feeding and Watering
  • Relationship Building
  • Human and Animal Safety
  • Meal Preparation
  • Pet Owner Advisory
  • Microsoft Office

Team Roping

My husband and I are always going to a different roping every weekend whether it be a practice or a jackpot! Our kids are at the age where they are starting to ride more, which means more rodeos for us! I love roping and just riding with my kiddos! I have won a over a dozen buckles and a saddle, just this last year I won a pistol at a jackpot! 

Timeline

Payroll Clerk

Searcy County Courthouse
09.2022 - Current

Revenue Officer

Department Of Finance And Administration
03.2021 - 08.2022

Bank Teller/CSR, Sales

First Security Bank. Member FDIC
08.2017 - 03.2021

High School Diploma -

Clinton High School

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Bailey Watts