Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bailey Willette

Pflugerville,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Contract Administrator

Ecolab
11.2023 - Current
  • Streamlined contract processes by implementing efficient tracking and organization systems.000
  • Reduced negotiation timeframes by proactively addressing potential issues in contractual agreements.0
  • Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
  • Enhanced client relationships by providing exceptional support during the contract negotiation process.0
  • Drafted clear, concise, and legally compliant contracts tailored to specific business needs and objectives.

Case Coordinator

Donnelley Financial Solutions
09.2022 - 10.2023
  • Tracking, organizing, assigning cases directly from clients in internal groups through Excel and Google Teams
  • Email and Microsoft Teams correspondence
  • Excel and Word used daily for tracking, organizing, and auditing cases
  • Collaborating with other departments to ensure functionality of the service department as a whole

Verifications Specialist

Informdata
05.2022 - 09.2022
  • Inbound/Outbound calls
  • Customer service and communication through multiple methods (phone, email, and fax)
  • Data Entry
  • Maintaining expected stats at all times

Research Agent

08.2019 - 02.2021
  • Research client details through online platforms
  • Work in team environment with constant communication
  • Inputting information and data through Excel

Master Esthetician

Skin Body Soul Medi Spa
01.2016 - 05.2016
  • Due to move to Montana
  • Perform a variety of skin care / weight lost treatments such as : Microneedling, Microdermabrasion, Microcurrent, Chemical Peels, Facial Masks, Ultra Sonic Cavitation, LipoLaser, Niacin Body Wraps
  • Educate and assist clients on skin care products and treatments based on their needs
  • Medical Charting : Client health / treatment history, Client progress
  • Selling products and memberships to clients
  • Sanitizing and disinfecting tools and machinery

Beauty Advisor

Macys
07.2015 - 12.2015
  • Advise customers on multiple lines of cosmetics based on their skin care regimes and makeup preferences
  • Learned multiple cosmetic product lines, product benefits
  • Analyzed customer skin and advised on proper skin care techniques
  • Promote sales, specials, Macys credit account opening, up sell, and meeting daily sales goals / quotas
  • Makeup application, teaching application styles, and skin care basics

Receptionist

Korum Automotive Group
07.2012 - 06.2015
  • Telephone switchboard screen / forward calls; basic services information; taking messages; scheduling appointments, guide and greet persons entering establishment; receiving payments and recording of receipts for services; transmit information or documents to customers; resolve complaints from customers; administrative support tasks; worked with pay records, invoices, balance sheets, and other business documents; file and maintain records; process and prepare memos, correspondence, travel vouchers; take orders for merchandise or materials, forwarding them to the proper departments; maintain lobby and reception areas.

Education

Associates - Applied Science and Technology in Esthetic Sciences

Clover Park Technical College
Lakewood, WA
12.2015

Montana State Esthetician License May 2016 -

Washington State Master Esthetician license - undefined

Skills

  • Organization
  • Exceptional Communicator
  • MS Office Proficiency
  • Case Coordination
  • Data Entry Documentation
  • Customer Service and Assistance
  • Security Awareness
  • Staff Management

Accomplishments

  • Physicians Care Alliance (PCA) Advantage Seminar August 2015 Physicians Care Alliance (PCA) Ingredients & Product Knowledge Seminar August 2015 Physicians Care Alliance (PCA) Certified Professional April 2016 Esthetician Student - Pure InSPArations at Clover Park Technical College June 2015 - December 2015
  • As a third quarter student the Esthetician program switched from classroom to practical application of skills, under supervision, to the general public by working in the colleges spa
  • Worked in all facets of the running of the spa including: examination of clients skin, demonstrating how to clean and care for skin properly depending on treatment, recommend skincare regimens, select and apply cosmetic products, makeup sales, advise clients about colors and types of makeup, instruction on makeup application techniques, perform simple extractions, determine which products and colors would improve clients skin quality and appearance, treat skin to maintain and improve its appearance using specialized techniques, machines, products, peels and masks, body and facial waxing, refer clients to medical personnel for treatment of serious skin problems, keeping records of client needs, preferences, and services provided, facial and body massages, eyelash extensions, tinting eyelashes and eyebrows, and front desk management of the spa

Timeline

Contract Administrator

Ecolab
11.2023 - Current

Case Coordinator

Donnelley Financial Solutions
09.2022 - 10.2023

Verifications Specialist

Informdata
05.2022 - 09.2022

Research Agent

08.2019 - 02.2021

Master Esthetician

Skin Body Soul Medi Spa
01.2016 - 05.2016

Beauty Advisor

Macys
07.2015 - 12.2015

Receptionist

Korum Automotive Group
07.2012 - 06.2015

Associates - Applied Science and Technology in Esthetic Sciences

Clover Park Technical College

Montana State Esthetician License May 2016 -

Washington State Master Esthetician license - undefined

Bailey Willette