Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Consistently exceeded company goals for opening customer credit cards by effectively communicating benefits and building client trust.
Acted as a personal shopper, providing tailored product recommendations to meet individual client preferences and lifestyle needs, resulting in repeat clientele and increased sales.
Assisted in store operations, including opening and closing procedures such as balancing registers, securing displays, and preparing daily reports.
Designed and organized visually appealing merchandise displays to enhance customer experience and drive sales.
Stayed up to date with new arrivals, trends, and inventory to offer informed recommendations and support promotional events.
Collaborated with team members to maintain a clean, organized, and inviting store environment that encouraged customer satisfaction and loyalty.
Cashier/Sales Associate
TJ Maxx, TJX Companies
05.2019 - 12.2021
Provided outstanding service by assisting customers with product selection and answering inquiries.
Promoted store credit cards and loyalty programs, contributing to enhanced client engagement.
Accurately processed cash and card transactions, maintaining balanced registers and detailed records.
Collaborated with team members to maintain a clean, organized, and fully stocked sales floor.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Education
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI
09.2021 - Current
Skills
Exceptional Client Service and Personalization
Knowledge of Beauty Products and Trends
Sales and Commission-Based Expertise
Effective Communication and Interpersonal Skills
Multitasking in Fast-Paced Environments
Collaborative Teamwork and Problem-Solving
Retail Operations: POS Systems and Inventory Management