Accomplished Quality Manager with extensive experience, leading RCCA investigations and enhancing quality processes. Highly organized and detail-oriented, I excel in internal and external audits, ensuring compliance with AS9100 and NADCAP standards. Proven track record in fostering continuous improvement and mentoring teams to achieve operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Manager
Premier Processing, LLC
05.2023 - Current
Managed RCCA investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation, performed internal audits, led external quality audits (NADCAP AQS, CP, AND NDT), and customer audits.
Mentored and encouraged employees to strive for excellence while fostering professional growth. Managed Final Inspection, Lab, Office personnel, and Penetrant Inspection.
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization. Liaised with HR manager to organize and perform quality standard training for new and existing staff using Training Manager software.
Updated quality manual, quality procedures, work instructions, and forms to meet compliance requirements. Improved quality processes for increased efficiency and effectiveness.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Ensured calibrations of instruments and scales in production area and quality lab were kept up to date.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain per our Approved Supplier List (ASL).
Led quarterly Management Review meetings with GM, HR, and upper Management.
Maintained customer specification / revisions list and updated any documentation that needed revised due to those changes.
Performed GAP analysis on current processes to new customer specifications to acquire OEM approvals to help grow the company.
Quality Manager
Park Aerospace Corp.
10.2022 - 05.2023
Managed RCCA investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation, performed internal audits, led external quality audits (AS9100 and NADCAP NMMM, NMMT, and Composites), and customer audits.
Mentored and encouraged employees to strive for excellence while fostering professional growth. Managed Final Inspection, Lab personnel, and Quality Engineers.
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Updated quality manual, quality procedures, work instructions, and forms to meet compliance requirements. Improved quality processes for increased efficiency and effectiveness.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Ensured calibrations of instruments and scales in production area and quality lab were kept up to date.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain per our Approved Supplier List (ASL).
Led quarterly Management Review meetings with GM, HR, and upper Management.
Maintained customer specification / revisions list and updated any documentation that needed revised due to those changes.
Performed GAP analysis on current processes to new customer specifications to acquire OEM approvals to help grow the company.
Continuos Improvement
Dynamic NC
02.2022 - 10.2022
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Organized to help with flow and took inventory of tools in each department.
Performed time studies for each department to get the efficiency rate (Assembly, Machines, Receiving, and Shipping).
Completed 1st course of Lean Six Sigma - would like to continue achieving other certifications.
Created various reports for upper Management (OTD, efficiency rate, etc.)
Quality Inspection & Lab Tech
Park Aerospace Corp.
01.2021 - 02.2022
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Final inspection of composite parts using bench tools and created Faro Arm reports.
Assembled quality documents / FAI packages for delivery of parts on a daily basis.
Performed internal audits and helped with specification review.
Cross trained in lab to help perform physical testing, mechanical testing, and analytical testing of the pre-preg material being manufactured for composites.
Quality Inspection & QMR
KMI
05.2019 - 06.2020
Skilled at working independently and collaboratively in a team environment.
Final inspection of machined parts from manufacturing utilizing bench tools and CMM (100%, sample plan, FAI, etc.)
Performed harness / conductivity on machined parts per customer specifications.
Receiving inspection of parts returning from processing (anodize, chem film, and paint).
Shipping inspection of parts ready for shipment to customer / OEM (verify count, paperwork, PO, etc.)
Performed internal / external quality audits (AS9100).
Quality Assurance Administrator
Valence Surface Technologies
01.2017 - 05.2019
Managed RCCA investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation, performed internal audits, led external quality audits (AS9100, NADCAP CP, HT, and NDT), and customer audits.
Mentored and encouraged employees to strive for excellence while fostering professional growth (managed Quality office).
Updated quality manual, quality procedures, work instructions, and forms to meet compliance requirements. Improved quality processes for increased efficiency and effectiveness.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Ensured calibrations of instruments and scales in production area and quality lab were kept up to date.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain per our Approved Supplier List (ASL).
Maintained customer specification / revisions list and updated any documentation that needed revised due to those changes.
Performed GAP analysis on current processes to new customer specifications to acquire OEM approvals to help grow the company.
Contracts & QMR
Wolfe Machine
04.2016 - 01.2017
Skilled at working independently and collaboratively in a team environment.
Pulled customer PO from portals, provided SLT / cost to customers, planned orders for machines in manufacturing, and maintained schedule.
Managed RCCA investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation, performed internal audits, led external quality audits (AS9100), and customer audits.
Updated quality manual, quality procedures, work instructions, and forms to meet compliance requirements. Improved quality processes for increased efficiency and effectiveness.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Ensured calibrations of instruments and scales in production area and quality lab were kept up to date.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain per our Approved Supplier List (ASL).
Maintained customer specification / revisions list and updated any documentation that needed revised due to those changes.
Demask & Masking Supervisor
Chrome Plus International
08.2014 - 03.2016
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Trained employees how to demask (unmask) parts coming from paint department, make touch up paint kits, touch up parts to pass final inspection.
Trained employees how to mask parts going to etch line, chem processing line, and paint departments utilizing Catia / masking aids created from drawings.
Education
High School Diploma -
Derby High School
Derby, KS
05-2011
Skills
Highly organized
Detail oriented
Time management skills
Problem solving / Decision making
Microsoft office 365 (excel, outlook, powerpoint, teams, word, etc)
Internal auditing
External audits (AS9100 / NADCAP)
Customer audits (various OEMs)
Maintain Quality Management System
Root Cause Corrective Action
Approved Supplier List (ASL)
Maintain calibrations
Customer specification review
Document Control
Training manager
Continuous improvement
In process inspection / Final inspection
First Article Inspection (FAI)
Demask / touch up
Masking
Certification
Lean Management Cert - Lean Six Sigma Institute
AS9100 Internal Auditor Cert - AS9100
Various Management Certs - Pryor Learning
Various HR Certs - Pryor Learning
Languages
English
Full Professional
Timeline
Quality Manager
Premier Processing, LLC
05.2023 - Current
Quality Manager
Park Aerospace Corp.
10.2022 - 05.2023
Continuos Improvement
Dynamic NC
02.2022 - 10.2022
Quality Inspection & Lab Tech
Park Aerospace Corp.
01.2021 - 02.2022
Quality Inspection & QMR
KMI
05.2019 - 06.2020
Quality Assurance Administrator
Valence Surface Technologies
01.2017 - 05.2019
Contracts & QMR
Wolfe Machine
04.2016 - 01.2017
Demask & Masking Supervisor
Chrome Plus International
08.2014 - 03.2016
High School Diploma -
Derby High School
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