Bailey Woodard
Ogden,UT
Summary
I have been in retail and cosmetology since I started working in 2012. I spent 4 years in the Salt Lake City Police Explorers program, and originally started going to Weber State University for Criminal Justice. I've always had a passion to help others.
Overview
8
8
years of professional experience
Work History
Cosmetolegist
Lather Salon
West Haven , UT
12.2021 - 04.2022
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
Cosmetologist
Self-employd
Bountiful, UT
05.2021 - 12.2021
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Created marketing advertisements to increase awareness of services and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Answered phone calls and emails to schedule client appointments.
- Styled hair, makeup and nails for customers for special events and occasions.
Cosmetologist
Guilty Pleasures Salon & Spa
Ogden, UT
12.2018 - 05.2021
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Created marketing advertisements to increase awareness of services and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Answered phone calls and emails to schedule client appointments.
- Styled hair, makeup and nails for customers for special events and occasions.
Family Nanny
Alisha Behling
Layton, UT
01.2016 - 11.2016
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles and read books to young children.
- Organized different types of activities to enhance physical and intellectual development.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Drove children to dance, cheer and sports practices.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Assisted children with homework assignments and special projects across different subjects.
- Involved children in caring for household pets and chores.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
Sales Associate
Victoria Secret
Ogden, UT
10.2015 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
Sales Associate
DownEast Outfitters
Tooele, UT
06.2012 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
Education
High School Diploma -
Standsbury High School
Standsbury, UT05.2015
Skills
- Customer Preferences
- Service Promotions
- Trend Awareness
- Hair Straightening and Curling
- New Technique Development
- Issue Resolution
- Work Station Cleaning
- Hair Cutting and Trimming
- Problem Anticipation and Resolution
- Active Listening
- Consultative Techniques
- Service Tickets
- Tool, Equipment and Surface Sanitizing
- Shampooing and Conditioning
- Chemical Mixing and Application
- Information Updates
- Product Expertise
- Product and Service Explanations
- Social Media Platforms
- Originality and Creativity
- Supply Ordering and Maintenance
- Scalp Care
- Friendly Communication
- Digital Recordkeeping
- Hair Coloring and Highlighting
- Adaptable to Changing Client Needs
- Client Consultations
- Hair and Face Analysis
- Styling Suggestions
- Beauty Treatment Recommendation
- Maintaining Clean Work Areas
- Client Satisfaction
- Clipper and Trimmer Operation
- Chemical Composition
- Hair Assessments
- Memorization Techniques
- Product Demonstration
- Cash Register Operations
- Women's Haircuts
- Safety Training
- Industry Trends
- Client Requirements
- Administrative Duties
- Workflow Efficiency
- Photo Shoots
- Complex Problem-Solving
- Salon Management
- Selling and Upselling
- Hair Extensions
- POS Terminal Operations
- Organizational Systems
- Payment Transactions
- Customer Risk
- Persuasion and Personal Influence
- Appointment Booking
- Electronic Calendar Management
- Custom Trim
- Hair Thinning
- Accounting and Billing
- Selecting Photos
- Relaxation Techniques
- Supply Monitoring
- Hairstyling
Hobbies
My hobbies consist of spending time with family. Going to soccer games, camping, family events, board games, and card games.
Timeline
Cosmetolegist
Lather Salon
12.2021 - 04.2022
Cosmetologist
Self-employd
05.2021 - 12.2021
Cosmetologist
Guilty Pleasures Salon & Spa
12.2018 - 05.2021
Family Nanny
Alisha Behling
01.2016 - 11.2016
Sales Associate
Victoria Secret
10.2015 - 08.2016
Sales Associate
DownEast Outfitters
06.2012 - 11.2015
High School Diploma -
Standsbury High School
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