Bailey Woods
Abilene
Summary
Highly organized and customer- focused professional with a strong background in hospitality management and apartment leasing roles. Experienced in overseeing daily operations, managing teams, and providing exceptional customer service in fast paced environment. Proven ability to handle administrative tasks such as scheduling, data entry, and customer communications. Eager to leverage transferrable skills and expertise in client relations, multitasking, and problem-solving to transition into an administrative office role. Strong communicator with a detail- oriented mindset and a passion for delivering efficient, high quality results.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Szechuan Chinese Restaurant
05.2018 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Leasing Agent
Univesco Property Management
10.2019 - 07.2020
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Waitstaff
Elegante Suites
05.2012 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Cooper High School
Abilene, TX05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Leasing Agent
Univesco Property Management
10.2019 - 07.2020
Assistant Manager
Szechuan Chinese Restaurant
05.2018 - 02.2025
Waitstaff
Elegante Suites
05.2012 - 05.2018
High School Diploma -
Cooper High School
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