Bailey Clay
Goldsboro,NC
Summary
Organized HR Administrative Assistant with relevant experience in managing employee records, coordinating office activities, and providing administrative support to HR executives. Strengths include effective communication skills, ability to quickly adapt to new software systems and strong problem-solving abilities. Previous work has demonstrated consistent impact through improved efficiency of HR operations and successful coordination of staff onboarding processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR/ Admin Assistant
Hope Home Care Inc.
08.2023 - Current
- Assisted with recruitment processes by conducting initial interviews, scheduling appointments and creating job postings.
- Maintained employee records in compliance with company policies and legal regulations.
- Provided support to the HR department by preparing documents, updating databases and organizing files.
- Performed administrative duties such as filing, copying, scanning and faxing documents.
- Answered phone calls, responded to emails and provided general information regarding human resources matters.
- Processed paperwork related to new hires, terminations, promotions, transfers and other personnel changes.
- Assisted with payroll processing by entering data into system and issuing paychecks.
- Coordinated training orientation sessions for new employees.
- Conducted background checks on potential candidates prior to hiring process.
- Developed training programs for staff members in order to ensure they are up-to-date on company policies and procedures.
- Compiled reports on employee performance evaluations and submitted them for review.
- Resolved conflicts between employees through mediation or other appropriate methods of dispute resolution.
- Advised managers on how to handle difficult situations involving employees in a professional manner.
- Evaluated resumes of potential candidates for open positions within the organization.
- Managed employee attendance records including tracking vacation time off requests.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Initialized background checks for potential new hires.
- Conducted employment verification and background investigation to facilitate hiring process.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Updated HR databases with employee changes in position, salary, and personal information.
- Compiled reports on HR metrics, such as turnover rates and hiring costs.
- Responded to internal and external HR-related inquiries or requests.
- Maintained employee records in compliance with state and federal regulations.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Managed confidential employee information with discretion and integrity.
- Handled confidential information with discretion and integrity.
- Verified previous employers and other references to determine applicants' employment acceptability.
Receptionist
AURA SALON AND SPA
03.2023 - 07.2023
- Scheduling appointments
- Taking client information and scanning and filing paperwork
- Updating client charts and profiles
- Properly pulling and filing client paperwork daily
- Answering phone call and properly assisting clients with scheduling and collecting payments
- Collecting payments after services from clients
- Opening and closing the salon
- Clean up and stocking necessary products or supplies
- Unboxing, pricing, and pricing new product and properly putting out weekly
Caregiver
CDC CAREGIVER
10.2022 - 03.2023
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Encouraged positive interactions between children by providing supervision at all times.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Developed positive relationships with families by communicating regularly about their child's development.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Helped develop motor skills through active playtime activities like running, jumping.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Assisted children in development of social, communication and problem-solving skills.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Guided children through engaging and productive activities to foster fun learning environment.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Developed and implemented lesson plans and activities for children of various ages.
- Maintained daily records of activities, behaviors, meals, and naps.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Dressed children and changed diapers.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Dental Assistant
CAPSTONE DENTAL CARE
08.2021 - 08.2022
- Take and process x-rays
- Guiding patients in proper hygiene
- Sterilizing dental equipment
- Preparing the work area for patient's treatment by arranging equipment and materials
- Operating cerec machine in process of making crowns and veneers
- Glazing and making crowns
- Taking impressions/ pouring up and trimming models
- Working with patients to make them comfortable in the dental chair and prepare them for procedures and treatments
- Assisting dentists by providing them with equipment during procedures
- Denture processes such as: steps on making dentures, making adjustments to dentures and showing patients proper way to place and clean them
- Setting up appointments for patients
- Have assisted with extractions, endodontics, dentures, veneers, extractions, abscess drainages, crowns, bridges
- Works well with others and with patients to always insure the patient is known that they will be taken care of and to ensure the work environment is always pleasurable
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took medical and dental history and recorded vital signs of patients.
Cosmetologist
SALON 17 & SPA
Vernon, AL
03.2021 - 07.2022
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Applied makeup for special occasions such as weddings or proms.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Advised clients on how to maintain their new hairstyles at home.
- Performed scalp treatments to improve hair health and texture.
- Assisted customers in selecting appropriate retail products for their needs.
- Assisted senior stylists with complex color formulations.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Trained new staff members on salon policies and procedures.
- Engaged with customers by providing friendly conversation during services.
- Promoted additional services or products available in the salon.
- Upsold various treatments or packages when appropriate.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Kept notes listing preferences and services provided to clients for quick reference.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
- Bleached, dyed or tinted hair using applicator or brush.
Cosmetologist/ Receptionist
R& CO SALON
Tuscaloosa, AL
08.2018 - 03.2021
- Keep work stations clean and sanitize tools such as scissors and combs
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles
- Schedule client appointments
- Bleach, dye, or tint hair, using applicator or brush
- Update and maintain customer information records, such as beauty services provided
- Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions
- Operate cash registers to receive payments from patrons
- Demonstrate and sell hair care products and cosmetics
- Develop new styles and techniques
- Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair
- Comb, brush, and spray hair or wigs to set style
- Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment
- Shave, trim and shape beards and moustaches
- Order supplies
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Hear and resolve complaints from customers or the public
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Analyze data to determine answers to questions from customers or members of the public
- Keep a current record of staff members' whereabouts and availability
- Take orders for merchandise or materials and send them to the proper departments to be filled
- Help to provide and sale the proper retail the clients needed
- Retail specialist in keeping deals going with post on social media and helping promote the clients to the retail
Education
Apprenticeship - Cosmetology
R&CO SALON
Fayette, AL11.2020
High school Diploma -
FAYETTE COUNTY HIGH SCHOOL
Fayette, AL05.2018
Completed coursework towards Associates - Early Childhood Education
BEVILL STATE COMMUNITY COLLEGE
Fayette, ALSkills
- Outgoing personality
- Employee Relations
- Calendar Management
- Scheduling expertise
- Recruitment support
- Background Checks
- Office Administration
- Dedicated
- New Hire Orientation
- Document Preparation
- Payroll Administration
- Human resources knowledge
- Training Coordination
- Follows directions and completes tasks
- Fast learner
- Always up to learn new things
Certification
- Licensed Alabama state board cosmetologist
- Curly hair specialized certified
References
- Rindy Hodges, Owner, R&Co Salon, (205) 331-0391, Rcobeautique@gmail.com, Master Stylist/ Owner
- Dr. Jennifer Dickson, Dentist/Co-owner of Capstone Dental Care, (205) 310-2686, Capstonedentalcare@gmail.com
- Sara Hinchcliffe, Owner of AURA salon and spa, (720) 341-4127
- Hatiem Taha, Owner of Hope Home Care Inc., (720) 339-4721
- Courtney Harrell, Manager of R&Co Salon, (205) 886-1868
Affiliations
- Spending time with family
- Watching movies
- Baking
- Crafts
Accomplishments
- Certified as a "Curly hair specialist"
- Promoted to an independent supervisor in a preschool classroom
- Promoted from apprentice to a licensed cosmetologist
Languages
English
Professional
Timeline
HR/ Admin Assistant
Hope Home Care Inc.
08.2023 - Current
Receptionist
AURA SALON AND SPA
03.2023 - 07.2023
Caregiver
CDC CAREGIVER
10.2022 - 03.2023
Dental Assistant
CAPSTONE DENTAL CARE
08.2021 - 08.2022
Cosmetologist
SALON 17 & SPA
03.2021 - 07.2022
Cosmetologist/ Receptionist
R& CO SALON
08.2018 - 03.2021
- Licensed Alabama state board cosmetologist
- Curly hair specialized certified
Apprenticeship - Cosmetology
R&CO SALON
High school Diploma -
FAYETTE COUNTY HIGH SCHOOL
Completed coursework towards Associates - Early Childhood Education
BEVILL STATE COMMUNITY COLLEGE
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