Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Bailey Young

Conway,SC

Summary

Dedicated marketing representative with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Implementing strategic and tactical marketing campaigns to drive engagement and sales. Detail and results-oriented and collaborative professional bringing expertise in brand management and social media engagement.

Overview

5
5
years of professional experience

Work History

Marketing Coordinator

Monarch Roofing
Myrtle Beach, SC
02.2022 - 08.2023
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Composed daily posts for social media and helped build corporate presence on Facebook, and Instagram.
  • Engaged in community events and various groups such as North Myrtle Beach Chamber of Commerce, BNI, and HGHBA.
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness.
  • Established relationships with key stakeholders and media outlets to secure press coverage and increase rapport and trust.
  • Created and managed marketing budgets to monitor expenditures, control costs and increase ROI.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Customer Service Representative

Palmetto Insurance
Aynor, SC
08.2019 - 01.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded proactively and positively to rapid change.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Sought ways to improve processes and services provided.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved accounting, service and delivery concerns.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Waitressing

The Original Benjamins
Myrtle Beach, SC
08.2018 - 08.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while observing customer needs.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

No Degree - Business Administration And Management

Horry-Georgetown Technical College
Conway, SC
05.2021

No Degree - Business Administration And Management

Coastal Carolina University
Conway, SC
05.2019

High School Diploma -

Aynor High School
Aynor, SC
06.2018

Skills

  • Sales Expertise
  • Collect Data and Research while providing Documentation
  • Building Personal Relationships
  • Customer Presentations
  • Developing Targeted Leads
  • Content Management
  • Verbal and Written Communication
  • Marketing and Advertising
  • Work Planning and Prioritization
  • Event Planning
  • Trade show Management
  • Staff Management

Accomplishments

  • Collaborated with team of 5 in the development of preparation for the HGHBA Trade show.
  • Won the title of NMB Chamber Ambassador of the year.
  • Acquired various accounts by introducing builders to our process and quality customer experience. Thus bringing an estimated $3 million+ in outside marketing for the company.
  • Achieved multiple titles within the company for setting outstanding goals and creative thinking.

Affiliations

  • Ambassador for the NMB Chamber of Commerce
  • Ambassador for HGHBA (Home Builder Association)
  • Member of BNI Chapter Coastal Business Connections

Timeline

Marketing Coordinator

Monarch Roofing
02.2022 - 08.2023

Customer Service Representative

Palmetto Insurance
08.2019 - 01.2022

Waitressing

The Original Benjamins
08.2018 - 08.2021

No Degree - Business Administration And Management

Horry-Georgetown Technical College

No Degree - Business Administration And Management

Coastal Carolina University

High School Diploma -

Aynor High School

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Bailey Young