Bailey Young
Villa Park,IL
Summary
Hardworking Account Manager with 3 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
7
7
years of professional experience
Work History
Accounts Receivable/Accounts Payable Clerk
Hilton Chicago Oak Brook Hills Resort
Oak Brook, IL
07.2023 - Current
- Posting client payments by recording cash, checks and credit card transactions.
- Counted and recorded daily cash/check drops of all hotel employees and deposited to Brink's pick-up representative.
- Analyzing customer group master/individual accounts and generating monthly statements of account activity.
- Responsible for entering customer payments into the accounting software system of hotel called OnQ PMS.
- Monitored accounts receivable aging reports to ensure timely payments.
- Maintaining accurate records of invoices, debits and credits.
- Creating new vendor accounts and maintaining existing ones within the accounting software program of Aptech PVNG.
- Processed invoices and payments in accordance with company policies and procedures.
- Prepared checks for payment of vendor invoices on a timely basis.
- Verified accuracy of coding on invoices prior to processing payments.
- Assisted with month-end closing activities as needed such as filing the month's credit card charge receipts, night audit packs and group event contract files.
- Handled credit card expense reports for Hotel General Manager, Director of Golf/Club Manager, and Director of Engineering.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues or discrepancies.
- Reviewed and coded invoice purchase order product/services depending on what department of the hotel the invoice is for and what category of a product/service received.
- Maintained and recording/filed invoices billed to the hotel, tax exempt statuses, W-9 information from new vendors and filed accurate records in both digital and hard copy files.
- Produced checks for utilities, taxes and other operational payments.
Assistant Sales Representative/Accounts Manager
TranzDepot
Addison, IL
02.2021 - 07.2023
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Met, engaged and pursued customers through networking, referrals and marketing.
- Experienced in developing technical and cost proposals.
- Organization of accounts receivable in 60/90/120 days past due.
- Collections of accounts receivable in 60/90/120 days past due.
- Used CRM database to track referral.
- Developed successful customer relationships and quickly resolved service requests.
- Payment plans management with customers past due balances.
- Monitored customer order process and addressed customer issues.
- Contacted new and existing customers to outline benefits of products.
Warehouse Shipper
McNICHOLS
Elk Grove Village, IL
04.2023 - 06.2023
- Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Inspected and recorded outgoing orders for count, damage and dates.
- Prepared work orders, bills of lading or shipping orders to route materials.
Warehouse Associate/Forklift Operator
Navistar, Inc.
Woodridge, IL
10.2022 - 02.2023
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Stored material by moving to appropriate area in warehouse.
- Located, pulled and prepared orders.
- Received, inspected and stocked incoming shipments.
- Boxed, labeled and added shrink wrapping to items ready to be shipped out.
- Maintained yard appearance, keeping ground clean and clear.
- Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
Food Industry Associate
Gianorio's Pizza & Pasta
Lombard, IL
06.2017 - 06.2022
- Collected payments and provided accurate change.
- Completed daily tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Set up work stations, prep tables, service counters and steam tables.
Education
High School Diploma -
Willowbrook High School
Villa Park, IL05.2018
Skills
- Proficient in Microsoft word, excel, outlook and etc
- Customer Service
- Telecommunication services
- Strong Lead Development Skills
- Ability to multitask and prioritize acquirements
- Staff Development/Training
- Sales Development
- Promotional Planning
- Client Account Management
- People Skills
Timeline
Accounts Receivable/Accounts Payable Clerk
Hilton Chicago Oak Brook Hills Resort
07.2023 - Current
Warehouse Shipper
McNICHOLS
04.2023 - 06.2023
Warehouse Associate/Forklift Operator
Navistar, Inc.
10.2022 - 02.2023
Assistant Sales Representative/Accounts Manager
TranzDepot
02.2021 - 07.2023
Food Industry Associate
Gianorio's Pizza & Pasta
06.2017 - 06.2022
High School Diploma -
Willowbrook High School
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