Bailey C. Fagundes
‘Aiea,HI
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. I am an Organized Creative Machine. Hardworking, Skilled and Experienced Multi-talented Business Women. I am a visionary executive able to implement plans that meet current and future needs and deadlines. I am currently looking for a position within a company with the opportunity of growth. I have recently relocated to Oahu and am looking to continue to grow my career.
Overview
6
6
years of professional experience
Work History
Barista/Waitress
Jug Band
Long Beach, CA
11.2023 - 04.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
Barista/Waitress Supervisor
What's Crackin
Long Beach, CA
06.2021 - 08.2021
- Created promotional displays for advertising special events or promotions at the cafe.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Private Chef/Food Stylist
Arielle Nutrition and Wellness
Santa Cruz, CA
07.2018 - 03.2020
- Prepared various local and seasonal specialties.
- Developed recipes and menus to meet consumer demand and align with culinary trends and needs.
- Collaborated with a team to create new and exciting ways to present dishes.
- Extensive research of varies diets to accommodate to all dignitary needs.
- Food Preparation and Head of presentation
Barista/Waitress
Legends Book Store And Ice Cream Shop
Sonora , CA
02.2019 - 09.2019
- Greeted customers, answered questions and recommended specials, wine and desserts.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education
High School Diploma -
Central Catholic High School
Modesto, CA04-2016
Some College (No Degree) - Behavioral Sciences
California State University Fresno
FresnoSome College (No Degree) - Business Law
Columbia Community College
Columbia, CASome College (No Degree) - American Sign Language (ASL) Interpretations
Long Beach City College
Long Beach, CASome College (No Degree) - American Sign Language (ASL) Interpretation
Kapi'olani Community College
Honolulu, HISkills
- Up-selling
- Food Preparation
- POS Systems
- Espresso machine operation
- Opening and closing duties
- Sales expertise
- Team management and strategy development
- Brand Building and project organizer
- Outstanding Sales Record
- Strong communicator and experience in working cross multiple cross-functional teams
- Experience developing integrated marketing campaigns and programs across multiple channels
- Excellent communication and presentation skills
- Art conceptualization
- Frequent and positive feedback on ability to command a crowd
Timeline
Barista/Waitress
Jug Band
11.2023 - 04.2024
Barista/Waitress Supervisor
What's Crackin
06.2021 - 08.2021
Barista/Waitress
Legends Book Store And Ice Cream Shop
02.2019 - 09.2019
Private Chef/Food Stylist
Arielle Nutrition and Wellness
07.2018 - 03.2020
High School Diploma -
Central Catholic High School
Some College (No Degree) - Behavioral Sciences
California State University Fresno
Some College (No Degree) - Business Law
Columbia Community College
Some College (No Degree) - American Sign Language (ASL) Interpretations
Long Beach City College
Some College (No Degree) - American Sign Language (ASL) Interpretation
Kapi'olani Community College