Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bailey Grimes

New York,NY

Summary

Dynamic and adaptable IT Specialist with a proven track record at the Army National Guard, specializing in technical support and problem-solving. Expert in Information Systems Analysis and network troubleshooting, demonstrating strong analytical skills and a commitment to excellence. Achieved significant improvements in operational efficiency through innovative solutions.

Overview

1
1
year of professional experience
1
1
Certification

Work History

JTF Asylum Seeker Resource Support

Army National Gaurd
10.2023 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Information Technology Specialist (25b)

Army National Guard
06.2023 - Current
  • Researched, performed troubleshooting, and resolved complex problems independently
  • Identified and corrected performance issues
  • Ensured proper installation of cables, operating systems and software
  • Maintained and performed troubleshooting for network devices including switches, routers and firewalls
  • Made and ran Cat5e cable to adapt to different tactical network setups
  • Install, operate, PMCS, and unit level maintenance on COMSEC devices.

Education

Certificate of Completion - Information Technology

Fort Gordon Cyber Center of Excellence
Fort Gordon, Georgia
06.2023

High School Diploma -

PennFoster High School
New York, United States
09.2021

Skills

  • Strong Analytical Skills
  • Technical Support
  • Help Desk experience
  • Information Systems Analysis
  • Adaptability and Flexibility
  • Troubleshooting
  • PC Software and Hardware support
  • POS Software and Hardware support

Certification

Certified Ethical Hackers

CompTIA Security+

DOD Cyber Awareness

Antiterrorism Awareness Training

Combat Lifesavers

Timeline

JTF Asylum Seeker Resource Support

Army National Gaurd
10.2023 - Current

Information Technology Specialist (25b)

Army National Guard
06.2023 - Current

Certificate of Completion - Information Technology

Fort Gordon Cyber Center of Excellence

High School Diploma -

PennFoster High School

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Bailey Grimes