Baili Bell
Hidden Valley Lake,CA
Summary
Native Napa Valley and Lake County experienced massage therapist and esthetician with specialty in high-end Spa environments. Natural leader with proven track record in training and mentoring team therapists in new modalities. Frequently requested by VIP clients for repeat services in hospitality settings. Community-minded and customer-focused.
Overview
13
13
years of professional experience
Work History
Massage Therapist & Esthetician
Lady Of The Lake Massage & Skin Care
10.2015 - Current
- Developed my own brand identity, as independent contractor within Heaven and Earth, a top tier local day Spa on the main street in Saint Helena
- Provided Swedish, deep tissue massage, sports massage and reflexology services
- Provided waxing and advanced facials
- Built up recurring client base
Co Owner, Massage Therapist and Esthetician
Holistic Healing Day Spa
09.2019 - 06.2023
- Enhancement to both the spas environment and expanded products and services.
- Established and administered annual budget
- Cultivated a safe working environment by adhering to workplace safety policies.
Massage Therapist & Esthetician: Trainer
Atrio Spa At Las Alcobas
12.2016 - 11.2019
- Recruited to from Saint Helena-based Heaven and Earth to join opening team for state-of-the art Spa and Aromatherapy/Esthetics services
- Extensively trained in luxury treatments, including Balinese, Saman Thai,Tui Na, Abi Anga and Ayurveda massage
- Train new therapists to quickly integrate them into the hotel Spa standards of excellence and team culture
- Developed unique products for recent Winter Promotion
- Frequently requested by guests for repeat treatments.
Massage Therapist & Esthetician
Adventist Health St Helena Hospital
11.2017 - 09.2019
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services
- Assisted the Physical Therapists patients with needed body work
- Taught a skin care class to the Take 10 program at the hospital
Massage Therapist & Esthetician
Napa Valley Health Spa
02.2017 - 07.2019
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Performed aroma therapies and specialized relaxation techniques.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Massage Therapist & Esthetician
The Spa at Euro Spa and Inn
05.2013 - 12.2016
- Provided broad range of massage therapies
- Developed protocols with management for services offered and provided orientation for new employees
- Acted as receptionist and scheduled client treatments.
Massage Therapist & Esthetician
Mais Ouis Spa Train
11.2011 - 05.2013
- Provided massage and all other specialty treatments
- Responsible for complete guest experience from check-in through completion of payments.
Massage Therapist & Esthetician
Euro Spa
05.2011 - 05.2013
- Provided massages, wraps, facials, foot treatments, body scrubs and all other treatments.
Education
Lomi Lomi, Hot Stone, Prenatal -
California Institute of Massage & Spa Services
License #65872 -
Certified Massage Therapy Council (CMTC)
Esthetics Program -
La Melange Hair Academy
03.2013
100 Hr Basic Massage, 150 Hr Deep Tissue, Reflexology -
Calistoga School of Massage
Santa Rosa, CA06.2011
Timeline
Co Owner, Massage Therapist and Esthetician
Holistic Healing Day Spa
09.2019 - 06.2023
Massage Therapist & Esthetician
Adventist Health St Helena Hospital
11.2017 - 09.2019
Massage Therapist & Esthetician
Napa Valley Health Spa
02.2017 - 07.2019
Massage Therapist & Esthetician: Trainer
Atrio Spa At Las Alcobas
12.2016 - 11.2019
Massage Therapist & Esthetician
Lady Of The Lake Massage & Skin Care
10.2015 - Current
Massage Therapist & Esthetician
The Spa at Euro Spa and Inn
05.2013 - 12.2016
Massage Therapist & Esthetician
Mais Ouis Spa Train
11.2011 - 05.2013
Massage Therapist & Esthetician
Euro Spa
05.2011 - 05.2013
Lomi Lomi, Hot Stone, Prenatal -
California Institute of Massage & Spa Services
License #65872 -
Certified Massage Therapy Council (CMTC)
Esthetics Program -
La Melange Hair Academy
100 Hr Basic Massage, 150 Hr Deep Tissue, Reflexology -
Calistoga School of Massage
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