Regional Administrative Manager
Array South, LLC
10.2024 - Current
Hi, I’m
Bailie Saeger
Property Management
Gulf Breeze,FL
Proper Preparation Prevents Poor Performance
James Baker
Timeline
Assistant Property Manager
GB Parkway Exchange, LLC
02.2022 - Current
Leasing Agent
Lincoln Property Management
04.2021 - 02.2022
Assistant Property Manager
Michaelson Group
03.2020 - 03.2021
University of North Carolina At Pembroke
Bachelor of Science from Biomechanics
08.2014 - 12.2018
Work History
Array South, LLC
Regional Administrative Manager
10.2024 - Current
Job overview
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Enabled informed decision making for senior leadership by providing thorough analysis of financial reports.
- Boosted team productivity through regular performance evaluations, feedback sessions, and professional development opportunities.
- Ensured compliance with company policies and procedures through diligent oversight of regional activities.
- Reduced operational costs for the region through effective resource allocation and budget management.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Increased workflow efficiency by identifying bottlenecks in existing processes and proposing targeted improvements.
GB Parkway Exchange, LLC
Assistant Property Manager
02.2022 - Current
Job overview
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, scheduling various vendors, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Showed apartments to potential tenants and answered questions regarding community.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
Lincoln Property Management
Leasing Agent
04.2021 - 02.2022
Job overview
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Michaelson Group
Assistant Property Manager
03.2020 - 03.2021
Job overview
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Overview
5
years of professional experience
4
years of post-secondary education
Education
University of North Carolina At PembrokePembroke, NC
Bachelor of Science from Biomechanics
08.2014 - 12.2018
Skills
Administrative support
Strong communication skills
Telephone and email etiquette
Property tours and inspections
Fair housing regulations
Relationship building and rapport
Rent collection
Policy enforcement
Records management
Marketing and advertising
Tenant conflict resolution
Eviction coordination
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