Bailie Willis

• Care for two toddlers
• Drive children to and from classes and different activities
• Create age-appropriate activities
• Manage the children’s schedule
• Prepared meals and snacks for children based on dietary guidelines.
• Organized and cleaned home after activities by picking up toys and straightening up play room.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Hire and develop employees for desired output with training and one-on-one coaching
• Maintain personnel record, working schedule, and relations for a staff of 25
• Respond to and adapted from reviews of the restaurant
• Keep equipment maintenance up to date
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Reconcile budget, vendor fluctuations, and expense reports
• Work in all restaurant positions when needed; FOH server, dishwasher, cook, etc
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Work as a barista, server, dishwasher, or expeditor when needed

• Create and communicate the schedule for the front of house staff of 6
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Addressed guest concerns and resolved all issues to guests' satisfaction.