Baily Courts
Tacoma
Summary
Versatile and results-driven professional with a background at Goods Automotive and Westrock, adept in equipment operation and fostering customer loyalty. Excelled in enhancing vehicle performance and achieving high customer satisfaction, demonstrating strong work ethic and excellent communication. Skilled in multitasking and vehicle assessment, consistently met targets, contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Utility Worker
Greif
10.2024 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Performed regular monitoring of utility systems to confirm proper functioning.
Class B Mechanic
Goods Automotive
01.2023 - 10.2024
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying mechanical issues.
- Ensured customer retention by effectively addressing concerns and resolving reported problems with their Class B vehicles.
- Streamlined workflow efficiency by collaborating with fellow mechanics in troubleshooting and repairing complex issues.
- Contributed to the team''s success by staying current on industry trends and participating in ongoing training opportunities related to Class B mechanic skills.
- Completed repairs accurately and promptly, resulting in minimal comebacks or warranty claims from clients.
Service Advisor
Goods Automotive
01.2023 - 10.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
5th Hand
WestRock
07.2021 - 01.2023
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
Education
High School Diploma -
ILead
Lancaster, CA06-2018
Skills
- Power tool operation
- Equipment operation
- Grounds maintenance
- Skilled in Equipment Operation
- Multitasking and organization
- Vehicle assessment
- Computer skills
- Strong work ethic
- Listening skills
- Excellent communication
- Service estimates
- Price quoting
- Repairs scheduling
Certification
- Forklift Operation Certification – Occupational Safety and Health Administration or other recognized body.
Timeline
Utility Worker
Greif
10.2024 - Current
Class B Mechanic
Goods Automotive
01.2023 - 10.2024
Service Advisor
Goods Automotive
01.2023 - 10.2024
5th Hand
WestRock
07.2021 - 01.2023
High School Diploma -
ILead
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