Summary
Overview
Work History
Education
Skills
References
Timeline
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Bain Emerick

Lakewood,CO

Summary

Adept at driving customer satisfaction and retail sales, my tenure at William Sonoma honed my skills in merchandise restocking and quality issue resolution. Leveraging strong interpersonal abilities and critical thinking, I excel in people management and product sales, consistently enhancing store performance and team efficiency. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

6
6
years of professional experience

Work History

Mobile Expert

PCS Unlimited
Lakewood, CO
01.2022 - Current
  • Conducted inventory assessments.
  • Overseeing customer relationships.
  • Opening and closing the store.

Second Assistant

Jimmy Johns
Lakewood, Colorado
03.2024 - 01.2025
  • Kept track of inventory levels throughout production stages to avoid running out of supplies mid-shoot.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Seasonal Furniture Assosicate

William Sonoma
Lakewood, Colorado
10.2023 - 03.2024
  • Assisted teammates and mentored new employees to deliver top-tier customer experiences.
  • Tracked incoming shipments and restocked merchandise as needed.
  • Coordinated with suppliers to resolve issues related to product quality or delivery.
  • Participated in training sessions to improve product knowledge and sales techniques.

Assistant Manager/Cashier

ExxonMobil
Lakewood, CO
04.2021 - 08.2021
  • Ensured the store remained clean and organized, while opening every morning.
  • Counting the drawer at shift change.
  • Helping to receive inventory.
  • Counting inventory.

UPS Package Handler

UPS
Commerce City, CO
10.2019 - 03.2021
  • Loading early to leave trucks as well regular delivery trucks.
  • Maintaining a clean and organized environment inside each truck

Head Cashier/Customer Service

Sprouts Farmers Market
Lakewood, CO
06.2019 - 10.2019
  • I was a manager for the front end of the store until I went to ups

Education

High school diploma -

Green High School
Green, OH
01.2019

Skills

  • Retail Sales
  • Cashiering
  • Assistant Manager Experience
  • Shift Management
  • Cash Handling
  • Merchandising
  • Commercial cleaning
  • Food service
  • Upselling
  • Store Management Experience
  • Store maintenance
  • Space planning
  • Delivery coordination
  • Returns handling
  • Complaint resolution
  • Live chat support
  • Shipping and receiving
  • Product sales
  • Critical thinking
  • People management

References

References available upon request.

Timeline

Second Assistant

Jimmy Johns
03.2024 - 01.2025

Seasonal Furniture Assosicate

William Sonoma
10.2023 - 03.2024

Mobile Expert

PCS Unlimited
01.2022 - Current

Assistant Manager/Cashier

ExxonMobil
04.2021 - 08.2021

UPS Package Handler

UPS
10.2019 - 03.2021

Head Cashier/Customer Service

Sprouts Farmers Market
06.2019 - 10.2019

High school diploma -

Green High School
Bain Emerick