Baiyli Baker
Waldorf,MD
Summary
Dynamic cosmetologist with expertise in trichology examinations and customer consultations. Proven track record in boosting client retention through tailored treatment plans and effective team training. Skilled in inventory management and sales strategies, consistently enhancing service quality and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Non-Surgical Hair Replacement Technician
Studio 5 Hair Gallery
Mechanicville, Maryland
05.2023 - Current
- Developed non-surgical treatment plans to address diverse patient conditions.
- Conducted regular trichology examinations using microscopes to identify underlying causes of hair loss or scalp disorders.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Consulted with customers to understand needs and recommend professional services.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
Hairstylist
Ulta Salon
Prince Frederick, Maryland
03.2022 - 05.2023
- Greeted customers, answered phones and booked appointments.
- Worked collaboratively with colleagues to achieve common goals.
- Boosted revenue by making more than 50% of salon services.
- Followed updated techniques to color and treat hair and produce consistent results.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
Hairstylist
Hair Cuttery
Waldorf, MD
11.2020 - 03.2022
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
Assistant Kitchen Manager
Brenton Bay Country Club
Leonardtown, MD
02.2016 - 03.2018
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Maintained accurate records for cost analysis purposes.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Resolved conflicts between kitchen staff members in an efficient manner.
- Created diverse cuisines for full restaurant, special event, catering and tasting menus.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
Education
State Board Cosmetologist - Cosmetology
The Temple Annapolis: Paul Mitchell Partner School
Annapolis, MD05-2019
Some College (No Degree) - Business Management
College of Southern Maryland
La Plata, MDSkills
- Trichology examination
- Customer consultations
- Inventory management
- Sales strategies
- Team training
- Customer service
- Attention to detail
- Problem solving
- Client retention
- Advance cutting and color theory
- Conflict resolution
- Team leadership
- Food safety
- Workflow optimization
Accomplishments
- Top earner in services in my last 3 places of employment.
Certification
- Cosmetology License
Timeline
Non-Surgical Hair Replacement Technician
Studio 5 Hair Gallery
05.2023 - Current
Hairstylist
Ulta Salon
03.2022 - 05.2023
Hairstylist
Hair Cuttery
11.2020 - 03.2022
Assistant Kitchen Manager
Brenton Bay Country Club
02.2016 - 03.2018
State Board Cosmetologist - Cosmetology
The Temple Annapolis: Paul Mitchell Partner School
Some College (No Degree) - Business Management
College of Southern Maryland
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