Bakari Bryant
Mobile,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong adjusting background, bringing hundreds of complex claims to settlement. Successful financial managing career in lending, collecting, and recruiting.
Overview
7
7
years of professional experience
Work History
Desk Adjuster
American Family Insurance
06.2023 - 12.2023
- Managed high-volume caseloads to ensure rapid resolution for clients and maintained customer satisfaction levels.
- Reduced errors in claims handling by conducting thorough investigations and consistently verifying information accuracy.
- Enhanced team productivity through effective communication, collaboration, and leadership within the office environment.
- Maintained compliance with industry regulations while ensuring accurate documentation of all claim files.
Branch Manager
Tower Loan
08.2022 - 06.2023
- Increased branch profitability by implementing firm but fair lending and collecting strategies.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly and fairly.
- Check credit, solicit and collect new/former borrowers, and maintain a full staff and environment.
Property Desk Adjuster
Pilot Catastrophe
02.2021 - 04.2022
- Streamlined the claims process for improved efficiency and faster resolutions, working closely with clients and insurance carriers.
- Achieved high levels of accuracy in damage assessments by thoroughly reviewing property inspection reports and estimates.
- Collaborated with other adjusters, contractors, and appraisers to effectively coordinate property inspections and repair efforts.
- Assisted clients in understanding complex insurance terms and coverage options, effectively addressing their concerns and guiding them through the claims process.
Branch Manager
Tower Loan
03.2017 - 05.2020
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Education
Associate of Applied Science - Graphic Communications
Bishop State Community College
Mobile, AL03.2015
High School Diploma -
Murphy High School
Mobile, AL05.2012
Skills
- Time Management
- Financial Management
- Insurance Knowledge
- Computer Proficiency and Skills
- Professional and Courteous
- Teamwork and Collaboration
- Multitasking
Timeline
Desk Adjuster
American Family Insurance
06.2023 - 12.2023
Branch Manager
Tower Loan
08.2022 - 06.2023
Property Desk Adjuster
Pilot Catastrophe
02.2021 - 04.2022
Branch Manager
Tower Loan
03.2017 - 05.2020
Associate of Applied Science - Graphic Communications
Bishop State Community College
High School Diploma -
Murphy High School
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