Bakari HILL
Goldsboro,NC
Summary
Decisive Key Holder with proven record of success in customer- oriented roles. Excels in retail environments by memorizing product features and using persuasive communication to drive sales. Customer service expert with 3 years of retail experience and superior knowledge of POS system operations. And months of warehouse and inventory experience
Dependable backroom associate familiar with organizing inventory, operating equipment such as and moving merchandise with a smooth, safe and efficient approach. Knowledgeable about merchandising strategies and floor replenishment needs. Bringing several years' experience and the desire to contribute to business success.
Overview
7
7
years of professional experience
Work History
Disassembly and Inspection
Novo Nordisk Pharmaceuticals
10.2024 - Current
- Follow SOPs and proper training modules.Trained to use Pallet jack and TPU lifts. Always follows work cell leaders directions
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
Backroom Stocker/Receiving Associate
Burlington Coat Factory Department Store
04.2024 - Current
- Operated pallet jacks and other equipment in order to move large amounts of merchandise around the store.
- Assisted customers in locating items within the store when requested.
- Organized backroom storage areas to maximize space efficiency.
- Collaborated with team members on various tasks such as restocking shelves, unloading trucks.
Shift Manager/Key Holder
Dunkin
07.2019 - Current
- Manages closing shifts, helps assistant and manager with internal problems
- Determined to make customers happy and satisfied
- Trained and mentored new employees.
- Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Processed cash, credit, debit and check payments.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Received and counted money.
- Tracked and prioritized work orders to meet daily production requirements
- Provided sales feedback to management to address concerns in sales reports.
- Designed and built over Number displays per Timeframe to generate customer interest in store merchandise.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Recruit in Training
U.S. Navy
07.2018 - 07.2019
- Recruit in training, Medically Discharged, found medical issue
- Planned and delivered account management training to average of Number account managers per week.
- Administered first-aid care in emergency situations, remaining level-headed and helping clients feel better.
- Inspected fitness equipment before and after use for defects, failures and cleanliness.
- Eliminated process gaps by implementing new methods of standardized training.
Cashier
Dunhams Sports
08.2017 - 04.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer of $Amount or more per shift.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in System.
- Restocked and organized merchandise in front lanes.
- Completed inventory counts and ordered merchandise.
Education
Eastern Wayne High School
Goldsboro, NCHigh School Diploma -
Eastern Wayne High School
Goldsboro, NC06.2017
Skills
- Educational Leadership
- Computer Literacy
- Financial Data Analyzation
- Money Transfer Systems
- Managing Inventory Stock
- Billing and Payment Processing
- Inventory Accuracy
- Inventory Merchandising
- Team Player
- Work Prioritization
- Operational Efficiency
- Stock replenishment
- Pallet Jack Operation
- Barcode scanning
- Stock organization
Timeline
Disassembly and Inspection
Novo Nordisk Pharmaceuticals
10.2024 - Current
Backroom Stocker/Receiving Associate
Burlington Coat Factory Department Store
04.2024 - Current
Shift Manager/Key Holder
Dunkin
07.2019 - Current
Recruit in Training
U.S. Navy
07.2018 - 07.2019
Cashier
Dunhams Sports
08.2017 - 04.2018
Eastern Wayne High School
High School Diploma -
Eastern Wayne High School
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