Summary
Overview
Work History
Education
Skills
Timeline
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Bakari Smith

Aubrey,TX

Summary

First and foremost, I do and will not make excuses for myself. My background is deeply rooted in education, discipline, and professionalism; having a Mother who is a college professor and a disciplined and organized father. I thrive on results. With time and training, I will produce results for the company’s benefit and mine. I always ask questions while being very open to criticism if it means improvement. I am a stoic individual, team player, and leader should the opportunity present itself. If our goal is to make money, I’m ready to work.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
Propser, TX
01.2020 - 09.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Picked quality and accurate items for [Number] daily customer orders.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.

Cart Attendant

Walmart
Aubrey, TX
01.2018 - 03.2019
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Collected carts left in parking areas and returned to retail stores.
  • Cleared parking lot of litter and foreign debris.
  • Removed broken and unserviceable carts from inventory for repair.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Assisted co-workers in restocking and conducting inventory of store.

Dairy Clerk

Kroger
McKinney, TX
08.2017 - 11.2017
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Satisfied customer orders for fresh products.
  • Refilled displays and dispensers with variety of recipe cards, product coupons and information on complimentary foods.
  • Adhered to food safety regulations and guidelines.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Education

Associate of Science - Psychology

Collin County Community College District
Plano, TX
11.2023

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Self-Motivated
  • Attention to Detail
  • Problem-Solving
  • Good Telephone Etiquette
  • Efficient Customer Service

Timeline

Online Personal Shopper

Walmart
01.2020 - 09.2022

Cart Attendant

Walmart
01.2018 - 03.2019

Dairy Clerk

Kroger
08.2017 - 11.2017

Associate of Science - Psychology

Collin County Community College District

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Bakari Smith