Matty Suso
Everett
Summary
Detail-oriented supervisor with expertise in caregiver training, scheduling coordination, and health compliance. Proven ability to enhance team performance and ensure client satisfaction through effective communication and operational oversight.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Supervisor
Sunrise Home Care Services
Everett
11.2025 - Current
- Supervised daily operations of home care services team.
- Coordinated scheduling of caregiver assignments and client visits.
- Monitored compliance with health and safety regulations in client care.
- Communicated effectively with clients and families regarding care plans.
- Managed documentation related to patient care and caregiver performance.
- Facilitated team meetings to discuss workflow and improve service delivery.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Caregiver
Volunteers Of America Western Washington
Everett
06.2016 - 12.2022
- Assisted clients with daily living activities and personal care needs.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship through engaging conversations and activities.
- Coordinated transportation for client appointments and errands as needed.
- Ensured a safe environment by maintaining cleanliness and organization in homes.
- Supported clients in developing routines to enhance independence and well-being.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Administered prescribed medications on a timely basis following care plan instructions.
Caregiver
Comfort Keepers Home Care
Dallas
02.2016 - 12.2022
- Assisted clients with daily living activities and personal care needs.
- Administered medications according to prescribed schedules and guidelines.
- Coordinated transportation for client appointments and errands as needed.
- Ensured a safe environment by maintaining cleanliness and organization in homes.
- Supported clients in developing routines to enhance independence and well-being.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- De-escalating and redirecting clients when agitagted.
Cook's Assistant
Ut Southwestern Medical Center
Texas City
Education
Associate of Science - Business
Navarro College
Corsicana, TX05-2014
Skills
- Caregiver training
- Medication administration
- Health and safety compliance
- Patient documentation management
- Scheduling coordination
- Customer relationship management
Languages
English
Professional
Wolof
Professional
Certification
- CPR and First Aid Certificates
75 Hours Direct support Professional continuing education
Timeline
Supervisor
Sunrise Home Care Services
11.2025 - Current
Caregiver
Volunteers Of America Western Washington
06.2016 - 12.2022
Caregiver
Comfort Keepers Home Care
02.2016 - 12.2022
Cook's Assistant
Ut Southwestern Medical Center
Associate of Science - Business
Navarro College