Bakary Diawara
Charlotte
Summary
Highly motivated professional with a Master of Science in Commercial Engineering and Project Management and strong experience in digital services, marketing campaigns, insurance brokerage, and volunteer work with children with special needs. Skilled in project coordination, client relationship management, help desk support, and digital tools. Fluent in French and Bambara, with good English communication skills. Adept at multitasking, problem-solving, and contributing to team success in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Insurance Brokerage Agency Alyah
Bamako, Mali
03.2020 - 12.2021
- Prospected and engaged clients to identify insurance needs and offer tailored solutions.
- Prepared and calculated insurance proposals, ensuring accuracy and compliance with regulations.
- Negotiated contracts with clients, achieving favorable terms and securing agreements.
- Maintained client relationships and provided support throughout the policy lifecycle.
- Assisted in administrative tasks and documentation related to insurance policies.
Volunteer
Ecole Wili Bamako
Bamako, Mali
12.2019 - 12.2020
- Assisted children with special needs, including autism and Down syndrome, in daily learning activities.
- Supported students during challenging behaviors and helped maintain a safe and structured environment.
- Collaborated with teachers and staff to adapt lessons and activities to individual student needs.
- Contributed to organizing classroom activities and educational events for children with disabilities.
Intern
Orange Mali
Bamako, Mali
06.2018 - 09.2018
- Monitored digital advertisements to ensure brand visibility and compliance with campaign guidelines.
- Participated in company events, supporting organization and coordination activities.
- Collaborated with external video production teams for content creation and campaign support.
- Assisted in innovation projects, providing input on new digital services and customer engagement initiatives.
- Tracked campaign performance and contributed to optimization strategies.
Intern
Orange Mali
Bamako, Mali
06.2017 - 09.2018
- Managed emails and schedules for the Digital Services department, ensuring smooth workflow.
- Assisted in organizing and coordinating digital campaigns, supporting marketing initiatives.
- Participated in project coordination, tracking tasks and deadlines to ensure timely completion.
- Conducted research to support team projects and improve operational efficiency.
- Attended weekly meetings, providing updates and contributing ideas for strategic planning.
Education
Master of Science - Commercial Engineering And Project Management
ISC BUSINESS SCHOOL
Bamako, Mali07-2022
Bachelor of Science - Management
IHEM
Bamako, Mali01-2020
High School Diploma -
École Privée « Progrès »
Bamako, Mali01.2016
Diplôme d’Etudes Fondamentale (DEF) -
École Privée « Les Castors »
01.2011
Skills
- Microsoft Word, Excel (Intermediate), PowerPoint (Advanced)
Computer / Technical Skills:
- Music Production / Audio Editing Software
- Desk/Help Support – Troubleshooting hardware & software issues
Languages
English
Limited Working
French
Native or Bilingual
bambara
Native or Bilingual
CENTRES D'INTERET
Sport (football), Informatique, Musique, Voyage, Cinéma
Timeline
Assistant Manager
Insurance Brokerage Agency Alyah
03.2020 - 12.2021
Volunteer
Ecole Wili Bamako
12.2019 - 12.2020
Intern
Orange Mali
06.2018 - 09.2018
Intern
Orange Mali
06.2017 - 09.2018
Master of Science - Commercial Engineering And Project Management
ISC BUSINESS SCHOOL
Bachelor of Science - Management
IHEM
High School Diploma -
École Privée « Progrès »
Diplôme d’Etudes Fondamentale (DEF) -
École Privée « Les Castors »