Latoya McLean
Central Islip
Summary
Experienced healthcare professional with a focus on patient care, medical support, and administrative tasks. Skilled in building relationships with patients, optimizing care procedures, and working effectively within multidisciplinary teams. Eager to apply expertise as a Care Coordinator to enhance patient outcomes and streamline healthcare services.
Overview
28
28
years of professional experience
Work History
Nurse Assistant
Wading River
01.2013 - Current
- Supported medical and mental health staff in patient care coordination
- Scheduled and managed patient appointments
- Escorted patients to medical visits ensuring continuity of care
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Clerk
Patchogue
01.2008 - 01.2012
- Managed medical records and maintained appointment systems
- Operated the switchboard and provided administrative support
- Ensured accurate documentation and task completion
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Administrative Secretary
Stony Brook University
01.2007 - 12.2007
- Coordinated meeting logistics and maintained confidential records
- Provided administrative support using office technology
- Assisted in project management and departmental communication
- Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
Personal Care Aide
Brooklyn
01.2005 - 12.2007
- Developed and managed daily care plans for clients
- Administered medication and coordinated medical appointments
- Facilitated transportation and daily activities
Medical Receptionist/Aide
Dolan F.H. Center
01.2004 - 12.2004
- Handled front desk operations and electronic health records
- Processed patient intake and verified insurance information
- Liaised between patients and medical staff
- Registered and verified patient records before triage with most up-to-date information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Clerk
Marcus Garvey Nursing Home
01.1997 - 12.1997
- Scheduled patient appointments and maintained care documentation
- Supported clinical staff in administrative duties
Education
Eastern Gateway Community College
04.2025
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Wilson Technical College
Dix Hills, NY01.2004
High School Diploma - undefined
Prospect Heights High School
Brooklyn, NY01.1999
Skills
- Patient Advocacy & Support
- Care Plan Coordination
- Medical Terminology & Documentation
- Interdisciplinary Team Collaboration
- Confidentiality & Compliance
- Strong Communication & Empathy
Certifications And Awards
- Certificate of Appreciation - Hon. Hillary Clinton
- Newsday Everyday Hero
- Honorary Angel
- Perfect Attendance
Timeline
Nurse Assistant
Wading River
01.2013 - Current
Clerk
Patchogue
01.2008 - 01.2012
Administrative Secretary
Stony Brook University
01.2007 - 12.2007
Personal Care Aide
Brooklyn
01.2005 - 12.2007
Medical Receptionist/Aide
Dolan F.H. Center
01.2004 - 12.2004
Medical Clerk
Marcus Garvey Nursing Home
01.1997 - 12.1997
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Wilson Technical College
High School Diploma - undefined
Prospect Heights High School
Eastern Gateway Community College
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