Baker Alkon
Longmont,CO
Summary
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Hardworking employee enthusiastic about learning the retail grocery field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships.
Overview
36
36
years of professional experience
Work History
Home Care Provider
Terry Baxter
03.2022 - 09.2025
- Delivered personalized support services to enhance client comfort and well-being.
- Coordinated emergency response efforts, ensuring timely assistance during critical situations.
- Maintained accurate documentation and reporting of patient progress and care activities.
- Facilitated family communication to keep relatives informed of patient status and needs.
- Administered medication to patients according to prescribed schedules and guidelines.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Assisted clients with mobility challenges, implementing strategies to enhance independence.
- Encouraged client participation in daily activities to improve overall quality of life.
- Executed errands and transportation services, ensuring clients attended appointments safely.
- Enhanced daily living by assisting with meal preparation and nutritional needs.
- Supported clients in managing their personal hygiene and grooming routines.
Legal Secretary
Law Offices of Thomas Alkon, PC
09.2001 - 10.2015
- Managed client communication to ensure timely updates and responses to legal inquiries.
- Coordinated calendars for attorneys, scheduling appointments and court dates effectively.
- Prepared legal documents, including pleadings, motions, and contracts, with high accuracy.
- Assisted in trial preparation by organizing exhibits and witness lists for court hearings.
- Maintained meticulous file management systems to ensure quick access to case files.
- Monitored deadlines and court dates, providing timely reminders to attorneys and clients.
- Supported case management by tracking case progress and updating relevant parties.
- Trained new staff on office procedures and document management systems.
- Responded to client inquiries promptly, fostering strong attorney-client relationships.
- Organized logistics for client meetings, ensuring all materials were prepared in advance.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
- Created, indexed, and maintained client binders.
- Contributed to positive client experiences by offering attentive support during consultations with attorneys.
Owner/Operator
Self Owned Retail Store
05.1989 - 09.1995
- Developed strategic marketing plans to enhance store visibility and attract diverse customer segments.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and supervised staff to ensure consistent service quality and operational efficiency.
- Conducted market research to identify trends and adapt product offerings accordingly.
- Monitored financial performance, analyzing sales data to inform business decisions.
- Established customer loyalty programs to increase repeat business and enhance satisfaction.
- Created visually appealing product displays to enhance customer engagement and drive sales.
- Facilitated staff meetings to communicate objectives and boost team morale.
- Resolved customer complaints swiftly to maintain positive relationships and brand reputation.
- Coordinated promotional events to increase foot traffic and brand awareness.
- Streamlined checkout processes to enhance customer convenience and reduce wait times.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
High School Diploma -
St. Croix Country Day School
St. Croix, USVISkills
- Patient care
- Compassionate caregiving
- Meal preparation
Timeline
Home Care Provider
Terry Baxter
03.2022 - 09.2025
Legal Secretary
Law Offices of Thomas Alkon, PC
09.2001 - 10.2015
Owner/Operator
Self Owned Retail Store
05.1989 - 09.1995
High School Diploma -
St. Croix Country Day School