Bakr M. Shoukfeh
Southgate,MI
Summary
Highly experienced results-driven Sales Professional with 18+ years of diversified international experience and a strong background in business intelligence and analytics. Exceptional ability to use data insights to make informed decisions has been instrumental in driving revenue growth and identifying opportunities for success. Organizational leader with a growth and entrepreneurial mindset, exceeding in strategical analysis and planning. A multifaceted professional, outstanding collaborator and analytical thinker.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Consultant
Woodland Direct Inc
Auburn Hills, MI
06.2021 - Current
- Master Woodland consultative sales methodology by skillfully engaging potential clients through insightful questioning, expertly identifying opportunities, and establishing genuine rapport based on trust
- Consistently provided professional technical advice, answering inquiries, and delivering tailored recommendations to more than 30 customers daily
- Established compelling quotes, diligently performed follow-ups, and achieved remarkable 25% increase in sales from qualified leads
- Played key role in building robust sales pipeline for e-commerce platform by collaborating closely with sales leadership and successfully achieved remarkable 10% increase in revenue from B2B sales
Retail Sales Consultant
Movado Group Inc
Auburn Hills, MI
02.2020 - 05.2021
- Consistently surpassed monthly sales goals by average of 10-15%, while expertly establishing strong rapport with both existing and potential customers
- Performed proactive planning and scheduling of merchandise bi-weekly orders, demonstrating seamless coordination with corporate supply chain department and providing invaluable assistance in maintaining optimal inventory control
Treasurer & Business Development Manager
Sorrento’s Restaurant LLC
Flushing, MI
06.2018 - 02.2020
- Successfully developed profitable business strategy based on product diversification and taking on new markets
- Creating focused digital marketing campaign to promote brand and new products
- Performed all treasury and accounting duties including financial reporting, AP/AR, account reconciliation
Office Manager
Mt. Morris Medical Group LLC
Mt. Morris, MI
11.2016 - 02.2018
- Supervised operations and Financials of four primary and urgent care medical offices
- Executed transition from EClinicalWorks to new EMR system “Athena Health”
- Implemented new vendors and medical supplies inventory system and cloud-based document archiving system
- Achieved 40% increase in employee retention rate through enhancing collaboration and team spirit
- Managed all social media presence and marketing campaigns and promotions
Customer Service Supervisor
Comprehensive Lab Services, LLC
Flint, MI
04.2014 - 11.2016
- Conducted client’s clinical staff training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
Sales Manager
SMART | Syrian Marketing & Trading LLC
Damascus, Syria
04.2012 - 08.2013
- Created and implemented automated distribution and supply chain system and incentive programs to align company goals with customer expectations and increased satisfaction for over 450 FMCG clients
- Identified, hired and trained 10 highly-qualified sales staff by teaching best sales practices, procedures, and strategies
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue and growth
- Closed lucrative whole sales deals using strong negotiation and persuasion skills
- Managed revenue models, process flows, operations support and customer engagement strategies
- Attended industry shows, conventions, and vendors meetings with primary mission of expanding market opportunities
- Handled and oversee customer relations issues, enabling quick resolution, and client satisfaction
Key Accounts Supervisor
Technopack, Corrugated Packaging Solutions
Damascus, Syria
01.2009 - 03.2012
- Professionally orchestrated forecasting, contracting, and supply schedule for diverse portfolio of more than twenty-five key clients, including prestigious organizations like Nestle, Bel Syria, and Federation of Red Cross
- Significantly improved corporate transparency and fortified professional relationships with clients, contributing to impressive annual revenue of over $20 million
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Applied effective time management techniques to meet tight deadlines
- Provided clients professional services and support in dynamic work environment
Sales Manager
TeachArabia IT Solutions
Riyadh, Kingdom Of Saudi Arabia
01.2003 - 12.2008
- Executed joint venture project sponsored by Shell Petroleum and United Nations to fully automate fifteen schools in Syria’s rural areas
- Successfully established company's sales branch office in Riyadh, Kingdom of Saudi Arabia, resulting in remarkable 20% increase in revenue
- Designed and promoted added-value service product for Syria’s leading educational portal, Bakaloria.com
- Hired, managed, and trained team of five sales executives
Education
MBA - Business Analytics And Entrepreneurship Specializations
University of Illinois Urbana
Urbana 08.2020 - 05.2023
Bachelor of Science - Finance And Investment
Tishreen University
Latakia Syria 01.2004 - 08.2009
Skills
Sales and Business Development, Business-to-Business (B2B), International and Public Sectors Key Accounts Management, Product and service knowledge, Strategic Planning, Leadership, Teamwork, Collaboration, Negotiation, Communication Skills and Problem Solving
undefinedTimeline
Sales Consultant
Woodland Direct Inc
06.2021 - Current
MBA - Business Analytics And Entrepreneurship Specializations
University of Illinois Urbana
08.2020 - 05.2023
Retail Sales Consultant
Movado Group Inc
02.2020 - 05.2021
Treasurer & Business Development Manager
Sorrento’s Restaurant LLC
06.2018 - 02.2020
Office Manager
Mt. Morris Medical Group LLC
11.2016 - 02.2018
Customer Service Supervisor
Comprehensive Lab Services, LLC
04.2014 - 11.2016
Sales Manager
SMART | Syrian Marketing & Trading LLC
04.2012 - 08.2013
Key Accounts Supervisor
Technopack, Corrugated Packaging Solutions
01.2009 - 03.2012
Bachelor of Science - Finance And Investment
Tishreen University
01.2004 - 08.2009
Sales Manager
TeachArabia IT Solutions
01.2003 - 12.2008
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