Streamlined monthly financial report preparation for management review, including balance sheets and income statements.
Organized filing systems for efficient management of financial documents and records.
Processed accounts receivable and payable, ensuring timely entries and accurate bank reconciliations.
Facilitated receipt of customer payments via cash, check, and credit card to settle company invoices.
Credit Specialist
Sberbank, Russia
Moscow, Russia
04.2019 - 11.2023
Reviewed credit applications for accuracy and completeness.
Evaluated customer creditworthiness using financial data and reports.
Communicated with clients to resolve credit-related inquiries and issues.
Processed credit transactions while adhering to company policies.
Identified valuable solutions for customers with credit problems.
Analyzed financial statements for trends in collections performance metrics such as days past due.
Collaborated with internal departments such as sales, accounting, legal, operations, and collections teams to resolve outstanding issues with customers' accounts.
Cashier Team Lead
Novikov Moscow
Moscow, Russia
01.2015 - 03.2019
Supervised cashier operations to ensure efficient service and transaction accuracy.
Collaborated with management to implement best practices and operational improvements.
Resolved customer inquiries and complaints, providing direct support to cashiers.
Executed daily opening and closing procedures for register area.
Fostered teamwork by building strong relationships among team members.
Ensured compliance with safety regulations during all operations.
Processed payments promptly, exceeding established productivity standards.
Monitored transactions for suspicious behavior to prevent theft or fraud.
Sales Associate
Auchan Hypermarket
Moscow, Russia
02.2011 - 11.2014
Assisted customers in selecting products, including sizing and styling guidance.
Provided accurate details regarding products, prices, and services.
Answered incoming telephone calls to relay information about store offerings.
Educated customers on proper application or usage of various products.
Completed daily recovery tasks to ensure clean and organized areas.
Helped customers locate specific products while addressing inquiries effectively.
Finance Manager
Hotel Jannat
Bishkek, CA
04.2003 - 12.2010
Managed financial reporting processes to ensure accuracy and compliance.
Monitored cash flow, maintaining liquidity and financial stability.
Prepared comprehensive financial documents including budgets, forecasts, and reports.
Coordinated budgeting matters with various departments to align organizational objectives.
Oversaw financial transactions related to general funds and contracts, mitigating cash flow challenges.
Cashier
Hotel Jannat
Bishkek, Kyrgyzstan
12.2001 - 04.2003
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.