Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Balakrishna Pallapolu

Georgetown,TX

Summary

Dynamic IT professional with over 15 years of experience in program and project management, product ownership, and Agile delivery, complemented by a robust background in software development. Expertise in driving enterprise programs as a senior technical project manager and Scrum Master, with a proven track record in model risk management (MRM) automation and compliance reporting. Skilled in implementing Agile/SAFe frameworks that enhance delivery velocity and team collaboration, while engaging stakeholders at various levels to ensure alignment with organizational goals. Recognized for bridging the gap between business needs and technical execution, consistently delivering high-impact projects that drive strategic success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Technical Program Manager / Product Owner (VP)

Barclays Services Corp
12.2016 - Current
  • Lead large-scale transformation of the Model Risk Management (MRM) workflow platform, driving automation, compliance, and governance improvements across global risk and finance functions. Operate as Technical Program Manager, Product Owner, and Scrum Master for multiple workstreams, ensuring strategic alignment, delivery excellence, and stakeholder adoption.
  • Responsibilities
  • Directed multi-stream Model Risk Management (MRM) workflow transformation program, driving automation, compliance, and governance across global risk and finance.
  • Owned the product backlog, defining features, acceptance criteria, and prioritization to align delivery with business objectives and regulatory deadlines (e.g., BCBS239).
  • Facilitated agile ceremonies as Scrum Master, improving velocity, predictability, and team collaboration across distributed squads.
  • Established and executed change management frameworks, ensuring adoption of new workflows by 10,000+ global users.
  • Built trusted relationships with senior stakeholders (Risk Officers, Compliance Leaders, Audit Teams) to align program outcomes with enterprise strategy.
  • Spearheaded automation initiatives using Nintex/PowerApps, eliminating manual tasks and strengthening compliance reporting.
  • Integrated governance checkpoints into workflows to enhance audit readiness, transparency, and regulatory compliance.
  • Coordinated delivery across technology, risk, and compliance workstreams, managing dependencies and risks to meet milestones.
  • Produced executive dashboards, metrics, and reports for leadership and regulators, providing visibility into progress, risks, and mitigation actions.
  • Recognized as SME for workflow automation and SharePoint/BI strategy, driving adoption of enterprise collaboration standards.
  • Environment: Alteryx, Nintex, PowerApps, ServiceNow, Tableau, Git, MS Teams, Slack, SharePoint, Office 365, MS Project, Smartsheet, JIRA, Confluence, Trello, TFS

Scrum Master / Technical Project Manager

Sunovion Pharmaceuticals Inc (United IT, Inc)
04.2015 - 10.2016
  • Records information management (RIM) is a corporate area of endeavour involving the administration of all business records throughout their life cycle. This solution enables the automatic expiration and destruction for Sunovion documents that are saved as Official Records when their duration ends. This solution will expire the documents and moves them to a disposition center where they will be deleted at the end of each quarter after obtaining appropriate approval from Legal Management Team.
  • Responsibilities
  • Spearheaded delivery of the enterprise Records Information Management (RIM) program, ensuring compliance with corporate retention and Legal Management requirements.
  • Facilitated Agile ceremonies and managed backlog prioritization to deliver expiration workflows, record disposition, and compliance automation.
  • Coordinated cross-functional teams across business, compliance, and technical stakeholders to design and implement automated workflows, reducing manual record-handling by 40%.
  • Directed UAT planning and execution, ensuring regulatory alignment and successful deployment of automated approval and record classification workflows.
  • Partnered with stakeholders to validate expiration policies and automate disposition processes, improving audit readiness and operational efficiency.
  • Oversaw risk, issue, and change management while ensuring adherence to compliance deadlines and governance standards.
  • Produced executive-level reports and dashboards, providing leadership with visibility into compliance readiness, risks, and delivery milestones.
  • Conducted training and stakeholder enablement sessions, improving adoption and reducing operational support requests.
  • Environment: JIRA, Confluence, Microsoft Project, MS Office 2010/2013 (Excel, PowerPoint, Visio), SharePoint 2010/2013, TFS 2010/2012, Agile/Scrum, Waterfall, SDLC, Release Management, Risk & Issue Tracking.

Sr.SharePoint Developer/Product Owner

Comcast (United IT, Inc)
07.2014 - 03.2015
  • The Central Division Techops portal is the tool which each and every Comcast technician would use on daily basis either to submit requests for Ladder Inspection, Vehicle Inspection, Enhanced Recycling Program and Bury Drop or to check the status of their respective requests.
  • Responsibilities
  • Meeting with end users and stakeholders to gather requirements, create functional and technical documents, user acceptance test scripts and project implementations.
  • Training end users on lists, libraries, pages, publishing, web parts, importing, exporting, navigation and many other features
  • SharePoint development with InfoPath and SharePoint Designer creating custom lists, libraries, workflows and forms
  • Building custom solutions based on detailed business requirements.
  • Delivering client portal environment, through whole development life cycle and helping customer formulate training and rollout plan.
  • Designing the service request forms using InfoPath 2010/13.
  • Designed lot of both custom list forms(Ladder Inspection, Vehicle Inspection and Bury Drop) and forms using Infopath 2010/2013 and deployed them in to the SharePoint portal
  • Environment: ASP.Net, Web Services, IIS 6.0/7.0, SQL Server 2008, Microsoft Visual Studio 2010/2012, .NET 3.5 and Windows 2008 Server Active Directory, Share Point 2010/2013, MS-Office 2010, SharePoint Designer 2010/2013, Microsoft InfoPath 2007/2010/2013, AJAX, XSLT, TFS 2010/2012.

Lead SharePoint Developer

IBC Bank (United IT, Inc)
05.2013 - 06.2014
  • The Connect Internal Portal site works as a point of contact for all the teams i.e. Support Services, Development, Marketing, HR and Sales. This portal also used for hosting of external applications such as CRM and IMS. Currently this portal is under migration process from SP 2007 – 2010.
  • Responsibilities
  • Responsible for working with management and employees across the corporation to gather information.
  • Designed Application pages and used User Controls.
  • Created Custom Timesheet application using InfoPath 2010 forms with code behind.
  • Created PowerShell script to trigger missing timesheet emails to respective manager.
  • Worked on Master Pages and CSS to customize the Quick Launch and Header of the site page
  • Environment: ASP.Net, Web Services, IIS 6.0/7.0, SQL Server 2008, Microsoft Visual Studio 2010/2012, .NET 3.5 and Windows 2008 Server Active Directory, Share Point 2010, MS-Office 2010, SharePoint Designer 2010/2013, Microsoft InfoPath 2007/2010/2013, AJAX, XSLT, TFS 2010/2012.

Sr. SharePoint Developer

SWBC Bank
10.2012 - 04.2013
  • This site is a point of collaboration between every department and especially allows team of information technology professionals to create service designs and maintain existing infrastructures that emphasize speed, accuracy, accessibility, security, and quality. This means simplified processes, increased efficiency, and increased revenue for clients.
  • Responsibilities
  • Actively participated in UAT testing with the end users.
  • Using SPD 2010, created end to end solutions on top of SharePoint using functionality such as the Data View web part, Workflow designer, manipulating web part zones, creating page layouts, using the built in reports.
  • Extensively worked on the migration of Lotus Notes applications in to SharePoint lists InfoPath forms.
  • Developed user defined SharePoint List Search Visual web part using SharePoint 2010 API’s.

SharePoint Developer

Baker and Taylor (United IT, Inc)
12.2011 - 10.2012
  • This project is a requirement for Baker & Taylor to make the online book lending website of Axis 360 accessible to a wider range of people with disabilities, including blindness and low vision. Our goal is to meet or exceed the requirements for Level A requirements and in general to make the site more accessible to all users wherever we can in the scope of this project.
  • Responsibilities
  • Implicated entire project life cycle by defining requirements, architecture, and implementation for the project.
  • Revamped the existing SharePoint website from Silverlight to MVC3 application using jQuery, jQuery UI components.
  • Developed business logic for Web service’s using C#.
  • Worked extensively on both SOAP and RESTful Web services. SOAP web services are used by the front end web application and RESTful services are used to expose the Axis360 core features to external vendors.

SharePoint Developer (Business Analyst)

Compassion International (United IT, Inc)
08.2011 - 12.2011
  • This site is a point of collaboration where we share technical information that improves Compassion’s Mission performance. It is a reference point for technology strategy, product, project, standards and technologies which are a foundation for ministry growth.
  • Responsibilities
  • Gathered Business Requirements from various teams and built appropriate customizations to their sites and created detail Functional Specification documents.
  • Created Sites, Site Templates, Site Columns, Document Libraries, Lists, List Views, Customized the Pages and Content Type.
  • Created Faceted Search and have added custom refiners to the refinement panel.
  • Worked on Master Pages and CSS to customize the Quick Launch and Header of the site page

Sr.Net Developer

Satyam Computer Services Ltd, Bangalore, India
06.2007 - 07.2009
  • This project is mainly developed for providing Broadband services to WI-TRIBE Customers. This project is involved in developing cartridges for WI-TRIBE which in turn will use these cartridges in provisioning, Inventory and activating WI-TRIBE Telecom customers for different services. The cartridges can be used as a standalone provisioning solution or can be integrated with an OSM (Order Service Management) system.
  • Developed SSIS package to create staging table from flat file. SSIS package is used to load the inventory from external resources

Education

Master of Science - Management Information Systems

University of Houston Clear-Lake
Houston, Texas, US
05.2011

Bachelor of Technology - Information Technology

Jawaharlal Nehru Technological University
India
05.2007

Skills

  • Agile & Project Management: JIRA, Confluence, Trello
  • Program/Portfolio Tracking: MS Project, Smartsheet
  • Collaboration & Communication: MS Teams, Slack, SharePoint, Office 365
  • Automation & Workflow Platforms: Alteryx, Nintex, PowerApps, InfoPath, ServiceNow, Appian
  • Data & Reporting: Power BI, Tableau, SQL Server Reporting, Excel
  • Regulatory & Governance Tools: Audit dashboards, Risk & Compliance reporting frameworks
  • Version Control: Git, Bitbucket, TFS
  • Programming Languages: C#, ASPNet, Net MVC3 (Razor), Java, C, SQL and PL/SQL
  • Product management
  • Agile project management
  • Employee evaluations
  • Courses and documentation

Certification

  • Project Management Professional (PMP) Nov 2025
  • Professional Scrum Master I (PSM I) Feb 2022
  • Microsoft Certified Technology Specialist for Microsoft SharePoint 2010, Application Development July 2012
  • Microsoft Certified Technology Specialist for .Net Framework 2.0, Web Applications Nov 2010
  • Microsoft Certified Technology Specialist for .Net Framework 2.0, Windows Applications Nov 2010
  • Oracle Certified Associate for Oracle 9i Jan 2008

Timeline

Senior Technical Program Manager / Product Owner (VP)

Barclays Services Corp
12.2016 - Current

Scrum Master / Technical Project Manager

Sunovion Pharmaceuticals Inc (United IT, Inc)
04.2015 - 10.2016

Sr.SharePoint Developer/Product Owner

Comcast (United IT, Inc)
07.2014 - 03.2015

Lead SharePoint Developer

IBC Bank (United IT, Inc)
05.2013 - 06.2014

Sr. SharePoint Developer

SWBC Bank
10.2012 - 04.2013

SharePoint Developer

Baker and Taylor (United IT, Inc)
12.2011 - 10.2012

SharePoint Developer (Business Analyst)

Compassion International (United IT, Inc)
08.2011 - 12.2011

Sr.Net Developer

Satyam Computer Services Ltd, Bangalore, India
06.2007 - 07.2009

Bachelor of Technology - Information Technology

Jawaharlal Nehru Technological University

Master of Science - Management Information Systems

University of Houston Clear-Lake

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