Balakrishna Reddy
Atlanta,GA
Summary
Quality Engineering Leader and Test Automation Architect with 12+ years of experience delivering high-quality software across enterprise organizations including BestBuy and Wells Fargo. Proven expertise in leading multiple QA projects, mentoring and scaling automation teams, and designing enterprise-grade automation frameworks for web, mobile, and APIs. Strong track record of reducing test execution time, improving release confidence, and optimizing QA costs through modern automation, CI/CD integration, and strategic test planning. Adept at partnering with product, engineering, and leadership teams to align quality strategy with business outcomes.
Knowledgeable Quality Leader with robust background in leading quality improvement initiatives. Proven track record in enhancing operational efficiencies and driving compliance with industry standards. Demonstrated expertise in process optimization and team leadership.
Overview
13
13
years of professional experience
Work History
Quality Leader | Automation Architect
BestBuy Inc
Minneapolis / Atlanta
10.2018 - Current
- Led quality efforts across multiple large-scale projects, supporting frequent releases in a fast-paced Agile environment.
- Acted as Test Automation Architect, designing and maintaining scalable automation frameworks using Cypress, Playwright, WebdriverIO for web testing and Detox for App testing.
- Mentored and guided QA engineers, establishing best practices for automation design, code quality, and test strategy.
- Migrated legacy automation suites (Cypress → Playwright) to improve stability, execution speed, and maintainability.
- Built JavaScript-based automation frameworks (Node.js + Cucumber + WebdriverIO) from scratch.
- Integrated automation into CI/CD pipelines using Jenkins and GitHub Actions, enabling faster feedback and reduced regression cycles.
- Integrated Sauce Labs, lambdaTest for cloud execution
- Designed mobile automation frameworks for Android and iOS using Appium, Android Studio, and Xcode.
- Reduced regression execution time significantly by optimizing test suites, parallel execution, and API stubbing/mocking.
- Provided weekly quality metrics, automation reports, and release readiness dashboards to leadership.
- Collaborated closely with product owners, developers, and business stakeholders to ensure quality alignment with business goals.
- Reduced regression execution time through optimized automation & CI/CD
- Improved release efficiency and lowered manual testing effort
- Increased automation coverage and release confidence
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
Automation Test Engineer
Phillips & Temro Industries
Minneapolis
01.2017 - 10.2018
- Involved in developing detailed test strategies and test plans
- Created test cases using Selenium for Functional and Regression Testing
- Created manual test cases using HP QC and automated test scripts using Selenium
- Executed test cases manually as well as automated to check GUI and Functional features using Selenium Web Driver
- Designed Selenium test cases using TestNg Framework
- Tested the features and product offers based on the client ID
- Updated and validated the products and orders through the content manager website
- Involved in preparing test data for various scenarios
- Used SQL queries to extract the data from the database and validated data flow from backend services to user interface
- Tested the application in cross browsers such as Internet Explorer, Mozilla Firefox, Safari and Google Chrome for browser compatibility testing
- Performed an end-to-end test in a production environment to validate new/updated business processes, customization and configuration, reports, and data migration
- Generated weekly test reports/test metrics and updated the reports to management
- Logged and managed the defects in Quality Center
- Environment: HP Quality Center, JIRA, SELENIUM, Java, Eclipse, TestNg, Java, REST Assured, Web services, SQL, MS Office.
- Reduced manual testing efforts for faster product delivery with the creation of robust automated test scripts.
Systems Quality Analyst
Wells Fargo
Des Moines, IA
04.2015 - 11.2016
- Involved in developing detailed Test Strategy, test plan, test cases and data for Functional and Regression Testing.
- Interacted with end users to obtain specific requirements and involved in reviewing functional and technical specifications and resolved issues with development team.
- Prepared test cases for functional, user interface, E2E testing and organized from HP ALM.
- Created automation test cases for Functional and Regression Testing using Selenium with TestNg.
- Conducted testing in different browsers like I.E, Firefox, Safari and Chrome.
- Enhanced test cases for cross browser testing.
- Involved in preparing Test customers for various scenarios.
- Performed testing the website in different mobiles Android, Apple and Tablets.
- Ensured correct functionality across all environments, data sets and business processes.
- Checked the data flow and validated redeeming the products and rewards points.
- Involved in back-end testing, reports testing using the SQL queries.
- Performed end-end testing to carry out operational tasks in saving products, client management and rewards payback.
- Logging and managing the defects in CDTS.
- Facilitated defect meetings and build meetings to resolve outstanding issues.
- Composed test completion reports at the end of each testing project as well as daily summary reports.
- Environment: JAVA, Selenium, testNg, HTML, XML, Web services, Java Script, Mobile testing, HP ALM, IBM Clear Quest, SQL server.
- Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
Software Engineer
Quadone Technologies
India
06.2013 - 12.2014
- Analyzed software requirement and business requirement documents to understand the system on both technical and business perspectives.
- Prepared test cases and organized from Quality Center
- Prepared pre-conditioned data for testing the application.
- Developed test cases and test scripts according to the business requirements.
- Performed database testing by executing the SQL queries.
- Ensured business logic and field validations were done both on the GUI and back end.
- Conducted Functional Testing and Integration Testing for the account structure summary and claim administration system.
- Modified the test scripts based on requirements enhancements and performed Regression Testing
- Performed data driven testing for multiple sets of data.
- Extensively used SQL queries to perform data integrity and data validation testing.
- Validated the interface from frontend to the backend tables.
- Interacted with business analysts and developers to resolve the technical issues.
- Provided daily and weekly status updates showing the progress of the testing.
- Environment: Quality Center, SQL, Bug Tracker and Windows.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
Education
Master’s - Information Technology Management
Globe University
MinnesotaBachelor’s - Computer Science
JNTU
Kakinada, IndiaSkills
- QA Leadership & Team Mentoring
- Test Automation Architecture & Strategy
- Multi-Project & Program Ownership
- Automation Framework Design & CI/CD
- Test Execution Optimization & Cost Reduction
- Stakeholder Communication & Reporting
- Agile / Scrum Quality Practices
- Selenium WebDriver, Cypress, Playwright, WebdriverIO, Appium, TestNG, Cucumber, Detox
- Java, JavaScript, C#, SQL
- Jenkins, GitHub Actions, Sauce Labs, LambdaTest
- REST APIs, Postman, REST Assured
- JIRA, Test Rails, HP ALM / Quality Center, ClearQuest
- Web, Mobile (Android & iOS), Cross-Browser, Cloud Testing
- Quality documentation
Timeline
Quality Leader | Automation Architect
BestBuy Inc
10.2018 - Current
Automation Test Engineer
Phillips & Temro Industries
01.2017 - 10.2018
Systems Quality Analyst
Wells Fargo
04.2015 - 11.2016
Software Engineer
Quadone Technologies
06.2013 - 12.2014
Bachelor’s - Computer Science
JNTU
Master’s - Information Technology Management
Globe University