Balam Mendez
Summary
Detail-oriented barista with expertise in food safety regulations and beverage preparation. Delivers high-quality beverages while ensuring compliance with safety standards. Skilled in espresso machine operation and customer relationship management, contributing to enhanced customer satisfaction. Motivated to embrace new challenges and consistently demonstrating strong work ethic and adaptability.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Barista/Back of House Team Member
civil goat coffee
Austin, Texas
11.2025 - 06.2026
- Greeted customers and processed orders for coffee drinks, food items, and beverages.
- Engaged customers to foster a welcoming atmosphere in the café.
- Handled daily morning rush, delivering efficient and calm customer service.
- Operated espresso machines and grinders efficiently during peak hours.
- Coordinated with team members to maintain seamless service during busy periods.
- Maintained cleanliness and organization of workstations throughout each shift.
- Prepared high-quality coffee beverages according to standard recipes.
- Assisted in preparing baked goods, including muffins, cookies, scones, and cakes.
- Suggested pastries and sandwiches that complemented customers' beverage choices.
- Prepared fresh ingredients by slicing fruits, vegetables, and meats for efficient food service.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Stocked kitchen with necessary supplies, such as food items and cleaning products.
Pizza Maker
East Side Pies
Austin, Texas
09.2023 - 10.2025
- Topped pizzas with fresh vegetables, meats, and cheeses according to customer orders.
- Prepared pizza dough using authentic recipes and quality ingredients.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Operated pizza ovens, ensuring optimal cooking temperatures for quality pizzas.
- Followed established recipes when creating specialty pizzas requested by customers.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
- Coordinated with team members to efficiently handle high-volume service during peak hours.
- Managed customer orders promptly, guaranteeing order accuracy and satisfaction.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Measured ingredients accurately using measuring cups or scales.
- Trained new staff on pizza preparation techniques and kitchen safety protocols.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Shared information with customers about pizza preparation methods, ingredients and menu items.
Education
High School Diploma -
Mcallum High School
Austin, TX05-2023
Skills
- Espresso machine operation
- Latte art
- Smoothie making
- Beverage development
- Food preparation techniques
- Food safety regulations
- Safe food handling practices
- Inventory management
- Cash register operation
- Efficiency and speed
- Attention to detail
- Customer relationship management
- Basic math skills
- Friendly demeanor
- Menu memorization
Certification
- food handlers
Timeline
Barista/Back of House Team Member
civil goat coffee
11.2025 - 06.2026
Pizza Maker
East Side Pies
09.2023 - 10.2025
High School Diploma -
Mcallum High School