Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Awards
Languages
Timeline
Generic

Balamuraleekrishna M

Plano,TX

Summary

An IT professional with around 15 years of experience in development, project implementation, support functions and software requirements study. Also have comprehensive knowledge of PEGA and has design and development skills in PEGA, and familiar with Application maintenance, also acquired a ‘B1’ level certification in FRENCH Language.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Technical Architect/ Development Lead

Bank of America
Plano, Texas
05.2024 - Current
  • Company Overview: Client is a leading Banking organization in US
  • Involved in leading the application support of 2 applications and enhancement related to the applications in Pega 8.7 version of the application dealing with intake of all Claims, disputes and other requests
  • Application Service calls re-design
  • Assisting onshore LSA in Design and development of modules
  • Maintaining guardrail warnings within safe level
  • Involved in reducing the number of integration calls to external services
  • Involved in Code Reviews, handled the deployment and rule-set management
  • Client is a leading Banking organization in US

Technical Architect/ Development Lead

BARCLAYS BANK
Chennai, India
04.2022 - 05.2024
  • Company Overview: Client was a leading Banking organization in UK
  • Leading one module of development related to migration from Pega version 7.4 to Pega 8.7 of application for Claims, Fraud and Non-Fraud disputes
  • Introduction of new web services and some functional changes were also involved
  • Application Service calls re-design
  • Assisting onshore LSA in Design and development of modules
  • Maintaining guardrail warnings within safe level
  • Involved in reducing number of integration calls to external services
  • Involved in Code Reviews, handled deployment and rule-set management
  • Client was leading Banking organization in UK

Technical Architect/ Development

TRUSTMARK Insurance
Chennai, India
11.2019 - 03.2022
  • Company Overview: Client was an insurance and employee benefits organization
  • The development involves application for Client Onboarding scenarios, roles, access and screens
  • The different existing manual Onboarding processes were put into a system and automated
  • Application Class Structure design
  • Assisting onshore LSA in Design and development of modules
  • Maintaining guardrail warnings within safe level
  • Involved in Queues and Agents implementations and assisting developers
  • Involved in application integration with external services, Code Reviews, deployment and rule-set management
  • Client was an insurance and employee benefits organization

Lead Solution Architect/ Development

VISTRA Professional Services
Hongkong & Chennai, India
05.2018 - 10.2019
  • Company Overview: Client was an organization offering Professional Services with some of their major areas including Company Formation and other Corporate Services
  • ‘Project Panda’ involved development of PEGA application for automating internal operations within the organization
  • Involved in Inception phase design discussions
  • Played role of on-shore lead in the initial phase
  • Application Class Structure design, UI designs of PEGA screens
  • Assisting offshore developers in Design and development of modules
  • Maintaining guardrail warnings within safe level
  • Involved in web mash-up, DWA implementations and assisting developers
  • Involved in application integration design, Code Reviews and deployments
  • Client was an organization offering Professional Services with some of their major areas including Company Formation and other Corporate Services

Senior Module Lead

CBA Bank Client
Chennai, India
10.2016 - 05.2018
  • Company Overview: Banking client was setting up a bank in South Africa and we were developing Pega applications.
  • Actively involved in developing a CRM application, based on PEGA 7.2 CS-FS framework
  • This was a from-the-scratch development where the client is new to PEGA and hence it was greatly challenging to understand and cater to their needs
  • Involved in Inception phase design discussions
  • UI designs of PEGA screens
  • Developing module (including UI, Activity, Data Transform etc till data save)
  • Maintaining guardrail warnings within safe level
  • Involved in web mash-ups for kiosk applications, integration with external services
  • Handled deployment and ruleset management activities
  • Banking client was setting up bank in South Africa

Senior Developer

Government Water Authority Client
Chennai, India
01.2016 - 10.2016

Company Overview: Client was an Australian-government based water authority board

  • Development of the Customer care support application using PEGA 7.1 (CPM Framework)
  • Very first project in PEGA
  • UI designs of PEGA screens
  • Developing a module (including UI, Activity, Data Transform etc till data save)
  • Maintaining guardrail warnings within safe level

Senior Module Lead

AFLS - Airlines CLIENT
Chennai, India
06.2015 - 12.2015

Company Overview: Client was an Airlines management firm operating in the United States.

Development of the AIRLINES logging, ticketing, scheduling and booking management application using JAVA Spring and Hibernate.

UI and back-end designs of ticketing and booking screens.

Developing individual modules, test cases and end-to-end testing.

Maintaining code standards, code merge and deployment management

Senior Module Lead

NIELSEN - Advanced Analytics Client
Chennai, India
03.2013 - 05.2015

Company Overview: Client was an Advanced analytics and survey firm operating in the United States.

· Support and enhancement of the Sampling and survey modelling system and reporting, dashboard applications using JAVA Spring, Hibernate combined with SAS.

· UI and back-end designs, developing individual modules, test cases and end-to-end testing.

· Maintaining code standards, code merge and deployment management.

Developer

TARGET Stores - Retail Client
Chennai, India
03.2012 - 03.2013

Company Overview: TARGET was a retail stores client operating majorly in the United States.

· ATG Rewrite and enhancement of the store billing and management system and reporting applications using JAVA Spring and Hibernate.

· Rewrite of all back-end individual modules, test cases and end-to-end testing.

Maintaining code standards, code merge and deployment management

Developer

NIELSEN - Communications Retail Client
Chennai, India
02.2011 - 03.2012

Company Overview: NIELSEN is a leading telecom client operating across the globe.

· Production support and enhancement of the integrations developed using JAVA Spring and Hibernate.

· Maintaining code standards, code merge and deployment management.

Education

M.Sc - Software Engineering

Sri Krishna College of Engineering And Technology
Coimbatore, Tamil Nadu, India
05.2010

Skills

  • PEGA
  • J2EE - Spring/Spring Boot
  • Tools:

  • PDC
  • IntelliJ
  • SOAP UI / INSOMNIA
  • GIT
  • BitBucket
  • Maven
  • Splunk
  • Dynatrace

Accomplishments

    Have handled continuous development deliverables from onshore successfully.

    Successfully handled individually complex modules in migration to Pega 8.7

Certification

  • PEGA PDCA(8.7)
  • CSSA (7.2) Certified
  • CSA (7.1) Certified
  • FRENCH language – ‘B1’ Level certified

Personal Information

  • Visa: H1B
  • Passport Number: S2936816
  • Date of Birth: 12/16/87

Awards

  • ACE Award for the 3rd quarter 2023 in Accenture.
  • Several Star of the month awards in Accenture.
  • Star of the Unit Award for Jan-Mar 2021 in Hexaware.
  • ACE Award for the Jan-March 2019 quarter in Hexaware.
  • 'Best Innovative Idea' from Analytics client in 2014.
  • 'Top Performer of the Month' continuously for two quarters from TCS in 2013.

Languages

English
Professional Working
Malayalam
Native or Bilingual
French
Limited Working
Tamil
Native or Bilingual

Timeline

Technical Architect/ Development Lead

Bank of America
05.2024 - Current

Technical Architect/ Development Lead

BARCLAYS BANK
04.2022 - 05.2024

Technical Architect/ Development

TRUSTMARK Insurance
11.2019 - 03.2022

Lead Solution Architect/ Development

VISTRA Professional Services
05.2018 - 10.2019

Senior Module Lead

CBA Bank Client
10.2016 - 05.2018

Senior Developer

Government Water Authority Client
01.2016 - 10.2016

Senior Module Lead

AFLS - Airlines CLIENT
06.2015 - 12.2015

Senior Module Lead

NIELSEN - Advanced Analytics Client
03.2013 - 05.2015

Developer

TARGET Stores - Retail Client
03.2012 - 03.2013

Developer

NIELSEN - Communications Retail Client
02.2011 - 03.2012

M.Sc - Software Engineering

Sri Krishna College of Engineering And Technology