Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BALBINE AGANA

Columbus,OH

Summary

Dynamic professional with a proven track record at Stepping Stones Health Care, excelling in patient-focused care and relationship building. Skilled in problem-solving and time management, I developed individualized care plans and trained staff, enhancing service quality and compliance. Committed to fostering a safe and supportive environment for clients and colleagues alike.

Overview

16
16
years of professional experience

Work History

DSP

Stepping Stones Health Care
Columbus, OH
10.2023 - Current
  • Assisted in daily operations to ensure compliance with health care regulations and safety protocols.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded status and duties completed in logbooks for management.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Supported patient care activities by documenting observations and communicating effectively with medical staff.

Merchandiser Handler

Amazon
Amazon Etna OH
04.2020 - 07.2023
  • Analyzed sales data to optimize product placement and inventory levels.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Implemented process improvements that increased efficiency in inventory turnover rates.
  • Organized store merchandise racks by size, style, and color.
  • Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.

Sort and Count

Macy's
Groveport, OH
10.2018 - 03.2020

Coordinated sorting and packing processes for dresses and household equipment to enhance customer service.

  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Home Care Aide

Home Instead Senior Care Home
Boston, MA
04.2016 - 03.2018
  • Provided compassionate personal care, assisting clients with daily living activities and enhancing overall well-being.
  • Developed and maintained individualized care plans, ensuring adherence to client needs and preferences.
  • Trained new staff on caregiving practices, promoting consistency in service delivery and quality of care.
  • Collaborated with healthcare professionals to monitor client health status and adjust care strategies as needed.

Safety Manager

MTN Cameroon
Yaounde Cameroon
02.2010 - 04.2012
  • Developed and implemented safety policies to enhance compliance with regulatory standards.
  • Conducted risk assessments and safety audits to identify potential hazards in the workplace.
  • Led accident investigation teams, analyzing incidents to recommend corrective actions and prevent recurrence.
  • Monitor all installations processes and assisted with fiber installation materials
  • Trained staff on safety protocols, fostering a culture of safety awareness throughout the organization.

Education

High School Diploma - Social Sciences Education

Lycée Le Clair
Acute De Genie Militaire
03.2007

Skills

Teamwork

Teamwork and collaboration

Fast learner

Problem-solving

Time management

Multitasking Abilities

Reliability

Clear communication

Team collaboration

Relationship building

Task prioritization

Childcare experience

Languages

French
Native or Bilingual
English
Professional Working

Timeline

DSP

Stepping Stones Health Care
10.2023 - Current

Merchandiser Handler

Amazon
04.2020 - 07.2023

Sort and Count

Macy's
10.2018 - 03.2020

Home Care Aide

Home Instead Senior Care Home
04.2016 - 03.2018

Safety Manager

MTN Cameroon
02.2010 - 04.2012

High School Diploma - Social Sciences Education

Lycée Le Clair
BALBINE AGANA