Baldemar Arizpe
Pasadena
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
18
18
years of professional experience
Work History
Field Technician
Crown Lift Trucks
11.2024 - Current
- Sold parts to customers and performed system testing.
- Provided excellent customer service
- Retail associate dealing with automotive parts
- Followed and promote all company customer service programs.
- Check in merchandise Customer service Data entry Cycle counts
Operator
Anheuser-Busch
10.2015 - Current
- Would help the sales team by getting the customers to buy more product.
- Set up machines to start production cycles and controlled machine settings.
- Kept accurate records of defective units or products.
- Inspected machine parts with measuring tools.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Unloaded materials and goods at designated locations for best project availability.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Changed out forklift batteries and connected batteries to battery charger.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Monitored production schedule to keep proper amount of inventory on hand.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Tool Room Operator
Ohmstede Industrial Services
09.2014 - 10.2015
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sale and deliver tools to the customer.
Security Officer
F.J.C Security
05.2012 - 09.2014
- Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Reported suspicious activities and persons to law enforcement.
- Permitted entry with escort for approved persons into secure locations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Authorized entrance papers and granted or denied entrance to building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Identified violators and escorted departing personnel to guard against theft of property.
Soldier
United States Army
11.2006 - 12.2012
- Monitored conditions for field artillery team during combat missions.
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Maintained required level of proficiency in use of firearms.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Maintained accurate records of time and materials required to perform repairs and service.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
- Inspected and tested equipment to locate worn and damaged parts.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
Education
Associate of Occupational Studies - Diesel & Industrial Technology
Universal Technical Institute
Houston, TX10-2024
GED -
Texas Education Agency
11.2006
Skills
- Sales
- Production work
- Inventory Control
- Repair
- Safety and compliance
- Troubleshooting
- Equipment operation
- Heavy Equipment Operation
- Equipment Maintenance
- Tool operation
Languages
Spanish
Professional Working
Timeline
Field Technician
Crown Lift Trucks
11.2024 - Current
Operator
Anheuser-Busch
10.2015 - Current
Tool Room Operator
Ohmstede Industrial Services
09.2014 - 10.2015
Security Officer
F.J.C Security
05.2012 - 09.2014
Soldier
United States Army
11.2006 - 12.2012
Associate of Occupational Studies - Diesel & Industrial Technology
Universal Technical Institute
GED -
Texas Education Agency
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