Baldo Diaz

• Unloading product and inventory from trucks using freight equipment like electric triple pallet jack, electric forklift and electric clamp.

• Organizing and itemizing each item and product on its own wooden pallet for the warehouse to receive

• Managed logistics for event setups, ensuring timely delivery and organization of materials.
• Coordinated with vendors to streamline service operations during conventions.
• Implemented process improvements to enhance workflow efficiency at events.

• Coordinated logistics for event setup, ensuring timely and efficient execution of operational plans.
• Managed inventory levels, optimizing resource allocation for multiple concurrent events
• Oversaw workflow processes, implementing improvements that enhanced overall event efficiency.

• Managed accurate register and produced daily sales reports backing up inventory usage numbers.
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.

• Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
• Maintained accurate records of time and materials required to perform repairs and service.
• Managed inventory through computerized inventory control system.
• Produced comprehensive service records of all maintenance and repair tasks for customers.
• Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.

• Entered customer interaction details in Software to track requests, document problems and record solutions offered.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Recommended Product or Service to customers, thoroughly explaining details.

• Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Fastened chains, straps, covers and binders to secure load during transit.
• Coordinated team member movements based on current needs, avoiding safety concerns or delays.
• Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
• Secured vehicle to tow truck and checked all attachments for safe operation.