Baleigh Bourgeois
Pflugerville
Summary
Developed strong animal care and management skills in kennel setting, now seeking to transition into new field. Demonstrates expertise in maintaining animal health and cleanliness, as well as effective communication with pet owners. Looking to apply these transferable skills in dynamic and supportive environment.
Overview
2025
2025
years of professional experience
Work History
Kennel Technician
Gill Bright Animal Hospital
Lake Charles, LA
07.2023 - 06.2024
- Coordinated appointments, scheduled client visits, and collaborated with veterinary staff to optimize operational efficiency
- Updated clients on pet status, appointments, and discharges to ensure clear communication and client satisfaction
- Utilized strong organizational skills to maintain cleanliness and organization in treatment areas
- Collaborated with reception staff to ensure smooth daily flow and timely client communication
- Exhibited high proficiency in time management and team coordination
- Maintained accurate records of patient care and updates to support effective treatment and continuity of care
Cashier
Crust Pizza Co.
Lake Charles, LA
2021 - 2022
- Handled cash, credit, and digital payments, ensuring secure and accurate transaction processes for customer confidence.
- Processed customer transactions accurately using point-of-sale systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns and refunds, resolving transaction issues to maintain satisfaction and loyalty.
- Assisted customers with menu selections and addressed inquiries promptly.
- Engaged with customers upon entering store and promptly responded to their needs to enhance shopping experience.
- Collaborated with team members to manage peak service periods efficiently.
- Resolved customer complaints professionally, enhancing overall satisfaction levels.
Education
High School Diploma -
Alfred M. Barbe High School
Lake Charles, LA05-2017
Associate’s Degree - Drafting & Design
Sowela Technical Community College
Lake Charles, LA01-2023
Bachelor’s Degree - Civil Engineering
McNeese State University
Lake Charles, LA01-2020
Skills
- Record keeping
- Attention to detail
- Customer service
- Team collaboration
- Problem-solving
- Critical thinking
- Microsoft office
- Time management
- Patience and resilience
Timeline
Kennel Technician
Gill Bright Animal Hospital
07.2023 - 06.2024
Bachelor’s Degree - Civil Engineering
McNeese State University
Associate’s Degree - Drafting & Design
Sowela Technical Community College
Cashier
Crust Pizza Co.
2021 - 2022
High School Diploma -
Alfred M. Barbe High School