Dynamic and reliable professional with a proven track record at Blue Mountain Christian University, excelling in fast-paced environments. Demonstrated expertise in customer service and cash handling, alongside strong multitasking and team leadership skills. Achieved significant improvements in customer satisfaction and efficiency, showcasing an engaging personality and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Concession Stand Worker /Athletic Assistant
Blue Mountain Christian University
08.2022 - Current
Used cash register to tender change and process cash and credit card payments.
Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Demonstrated excellent communication skills when interacting with diverse clientele, addressing concerns or inquiries professionally.
Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
Maintained a clean and organized workspace, ensuring a safe environment for both customers and staff members.
Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Trained staff members on conducting events and following safety procedures.
Assisted in recruitment and hiring of new recreation staff.
Waitress
Waffle House
05.2024 - 08.2024
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Proved successful working within tight deadlines and a fast-paced environment.
Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - English Writing
Blue Mountain College
Blue Mountain, MS
05.2025
High School Diploma -
West Union Attendance Center
Myrtle, MS
05.2021
Skills
Organized multi-tasker
Reliability and punctuality
Engaging personality
Listening and Comprehension
Creative Writing
Editing
Grammar usage
Research
Content Editing
AP Style
Article Writing
Excellent multi-tasker
Reliable team worker
Positive Attitude
Team Leadership
Additional Information
Excels in writing and editing.
Timeline
Waitress
Waffle House
05.2024 - 08.2024
Concession Stand Worker /Athletic Assistant
Blue Mountain Christian University
08.2022 - Current
Bachelor of Arts - English Writing
Blue Mountain College
High School Diploma -
West Union Attendance Center
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