Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baleigh Laws

Fort Worth,TX

Summary

A talented professional, natural leader, and gifted problem solver. Excels at building and maintaining client relationships, strategic & tactical business development, and the support of C-Suite Executives in their day to day as well as in the attainment of future goals.

Overview

5
5
years of professional experience

Work History

Client Services Manager

Culture Index, Inc
03.2020 - Current
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Managed Sales Pipeline for multiple C-Suite Executives
  • Managed calendar & travel arrangements, ensuring all meetings & events were scheduled efficiently and effectively for multiple C-Suite Executives
  • Scheduled and managed the logistics for large events on a weekly basis
  • Handled financial transactions and Accounts Receivable duties for several executives
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Developed new employees and on-going performance assessment of current employees.
  • Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Logistics Manager (Exports)

Harvester Resources
05.2018 - 06.2020
  • Set trucking appointments and maintained communication with suppliers to send & receive bookings & confirm deliveries and pick up appointments
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Monitored logistics performance and identified improvement opportunities.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Kept corporate departments and customers updated on critical shipments.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Utilized extensive knowledge of SAP software when running daily reports, facilitating communication with major shipping lines
  • Ran logistics for the Eastern seaboard for recyclers of waste paper and paper pulp, and worked with outside providers in the Americas, Malaysia, India, China, & Vietnam
  • Managed invoicing and accounts payable/receivable for my accounts
  • Maintained relationships with Senior Level sales & marketing leaders to convert large scale ideas into workable, actionable tasks
  • Helped recruit, interview, hire, train, and manage new employees and deliver tangible updates regarding their progress to senior level management
  • Creation of a training protocol for mine & my direct reports duties

Education

Associate of Science - General

Weatherford College
Weatherford, TX
05.2015

High School Diploma -

Weatherford High School
Weatherford, TX
05.2012

Skills

  • Account Management
  • Service Initiatives Support
  • Client Relationships
  • Client Education
  • Staff Training
  • Client Surveys
  • Lead Generation
  • Project Oversight
  • Business Development
  • Schedule Management
  • Administration and Reporting
  • Strategic Planning
  • Interpersonal Relations
  • Computer Skills
  • Financial Management
  • Managing Operations and Efficiency
  • Documentation and Reporting

Timeline

Client Services Manager

Culture Index, Inc
03.2020 - Current

Logistics Manager (Exports)

Harvester Resources
05.2018 - 06.2020

Associate of Science - General

Weatherford College

High School Diploma -

Weatherford High School

Similar Profiles

CREATE PROFILE
Baleigh Laws