Baleigh Raper
Dunwoody,GA
Summary
Dedicated professional with extensive experience in employee training and team coordination in the restaurant industry. Proven track record of enhancing guest satisfaction through effective upselling techniques. Strong commitment to maintaining food safety standards and operational excellence.
Overview
7
7
years of professional experience
Work History
Line Cook
Gusto!
Atlanta, Georgia
03.2026 - Current
- Coordinated food preparation and presentation for catering functions serving 25-150 people, delivering high-quality dining experiences.
- Trained new line cooks on food preparation techniques, enhancing team efficiency and consistency.
- Ensured cleanliness and organization of kitchen workstations, supporting a safe and efficient cooking environment.
- Provided support in menu selection and customization based on client preferences.
Server
Wild Wings Cafe
Gainesville, Georgia
01.2025 - 05.2025
- Coordinated with 4-6 team members during peak hours to ensure smooth service flow and optimize customer satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Processed financial transactions accurately, adhering to organizational cash management guidelines to maintain financial integrity.
- Welcomed customers and addressed inquiries while suggesting specials to increase sales and improve dining experience.
Certified Server Trainer
Texas Roadhouse Steakhouse
Columbus, Georgia
01.2021 - 10.2024
- Trained 15+ new staff on menu offerings and service expectations, improving customer experience.
- Utilized upselling techniques daily to elevate guest dining satisfaction and boost sales.
- Collaborated with restaurant staff to streamline operations and optimize service delivery.
- Collaborated with restaurant staff to streamline operations, enhancing service delivery.
Shift Manager
Zaxby's
Columbus, Georgia
06.2020 - 05.2022
- Managed daily inventory to maintain stock levels and reduce waste.
- Established food safety standards to ensure compliance with health regulations and promote safe food handling.
- Established food safety standards ensuring compliance with health regulations.
- Trained new employees in customer service and cash handling, enhancing overall service quality.
Server
Country's Barbeque
Columbus, Georgia
05.2019 - 07.2020
- Provided attentive service to 25 guests in fast-paced restaurant environment, enhancing guest satisfaction and timely service.
- Provided food and beverage recommendations that elevated guest experience and satisfaction.
- Accurately processed customer payments through point-of-sale system, supporting efficient transaction flow.
- Ensured cleanliness and organization of dining area and service stations, promoting a welcoming dining environment.
Education
Some College (No Degree) - Biology
Southern Union State Community College
OpelikaSkills
- Menu knowledge
- Food safety compliance
- Customer service
- Upselling techniques
- POS operations
- Shift management
- Team coordination
- Employee training
- Cash management
- Effective communication
Timeline
Line Cook
Gusto!
03.2026 - Current
Server
Wild Wings Cafe
01.2025 - 05.2025
Certified Server Trainer
Texas Roadhouse Steakhouse
01.2021 - 10.2024
Shift Manager
Zaxby's
06.2020 - 05.2022
Server
Country's Barbeque
05.2019 - 07.2020
Some College (No Degree) - Biology
Southern Union State Community College