A Veteran with a great work ethic and the ability to adapt to unexpected situations. Previously dedicated over 9 years to the United States Navy. Supervised and instructed an extensive amount of personnel.
Overview
11
11
years of professional experience
Work History
Scheduler I
Valiant Integrated Services
08.2023 - Current
Helped support TSSC operations, performed scheduling functions during the contracted training time.
Used the Event Scheduling Tool to facilitate trainer loading requirements by providing data entry of scenarios based on Squadron requests.
Worked with supervisors and team members to understand scheduling needs.
Answered and managed incoming and outgoing calls.
Dental Receptionist
Island Oral and Facial Surgery
04.2023 - Current
Perform administrative tasks. (answering the phone, taking messages, contacting clients, maintaining patient accounts and records, etc.)
Manage and organize various types of referrals.
Perform basic accounting tasks such as taking patient payments and preparing billing statements.
Update patient insurance information.
Handle the day-to-day scheduling of patients.
Supervisor
United States Navy
08.2019 - 01.2023
Led a team of 6 people in the day-to-day scheduling of 320 personnel.
Led a team of 8 instructors to ensure various methods of instruction were successfully delivered to 288 personnel.
Managed and facilitated multiple training plans for hundreds of personnel.
Supervised trainees when handling hazardous systems to ensure safety.
Continuously interacted with groups of individuals of all ages and many backgrounds and ethnicities.
Instructor
United States Navy
08.2013 - 01.2023
Delivered lectures and oral presentations utilizing methods of blended learning.
Presented and facilitated case studies in a classroom environment.
Conducted computer-based training.
Front Office Administrator
United States Navy
08.2013 - 01.2023
Managed the receptionist area by responding to telephone calls and in-person requests for information.
Ensured only personnel with proper security clearance entered secure designated areas.
Maintained a clean and organized space.
Scheduling Manager
United States Navy
01.2015 - 01.2019
Led a team of 6 employees in the creation of a day-to-day schedule for 295 personnel and 7 aircraft.
Communicated with individuals from many different countries in order to create monthly schedules that included meetings, flight missions, and events to improve community relations in foreign countries.
Scheduled meetings; and ensured all necessary supplies and materials were present.
Education
High School Diploma -
Merrill F. West High School
Tracy California
06-2012
Skills
Bilingual
Public speaking skills
Attention to detail
Punctual
Microsoft Office Proficiency
Proficient in OMSVision software
Excellent phone and in-person communication skills
Timeline
Scheduler I
Valiant Integrated Services
08.2023 - Current
Dental Receptionist
Island Oral and Facial Surgery
04.2023 - Current
Supervisor
United States Navy
08.2019 - 01.2023
Scheduling Manager
United States Navy
01.2015 - 01.2019
Instructor
United States Navy
08.2013 - 01.2023
Front Office Administrator
United States Navy
08.2013 - 01.2023
High School Diploma -
Merrill F. West High School
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