Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bali Kukaj

Brooklyn,NY

Summary

With nine years of experience as a building superintendent and assistant resident manager, I possess a thorough background in property management and maintenance. I began my career as an assistant residential manager at 3750 Hudson Manor Terrace and gradually progressed to the role of assistant resident manager at 834 5th Avenue, where I oversaw a prestigious 24-unit luxury co-op. I then advanced to the position of superintendent for a 72-unit co-op. My responsibilities ranged from managing substantial capital improvements and updating building systems to performing hands-on operations as a working superintendent. My varied skill set allows me to effectively manage and execute intricate projects while ensuring compliance and resident satisfaction. I am a professional property management expert with a proven history of enhancing resident experiences and upholding property standards. I am recognized for my collaborative approach and results-oriented mindset, thriving in dynamic situations and ensuring team cohesion. My key skills encompass tenant relations, maintenance coordination, and financial management, with a strong reputation for reliability and flexibility.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Superintendent

2234 Ocean Avenue
05.2023 - Current
  • Oversaw operations of a 72-unit co-op
  • Ensured compliance with local building codes and regulations through regular communication with city officials and inspectors.
  • Responded efficiently to after-hours emergencies on-site providing timely solutions and minimizing potential damages.
  • Enhanced building safety by conducting regular inspections and addressing maintenance issues promptly.
  • Maintained detailed records of all work completed, including costs, materials used, and time spent on each task for easy reference.
  • Inspected grounds and facilities to identify necessary repairs.
  • Kept common areas clean and well-maintained, contributing to a welcoming environment for tenants.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Oversaw property renovations and upgrades, enhancing value and
    appeal of premises.
  • Successfully completed an inherited Local Law 11 project in May 2025
  • Increased tenant satisfaction by promptly addressing maintenance
    requests and resolving issues in a timely manner.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
  • Developed emergency response plans, significantly improving
    preparedness for unforeseen incidents.
  • Managed financial operations, including budgeting and expense
    tracking, to maintain profitability without compromising service
    quality.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • hosing the Sidewalk, Trash removal, Brass, Snow removal, Upkeep of compactor room, And all over cleanliness of building grounds
  • Detailed Knowledge of Plastering and Painting And Minor plumbing
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • changing of light fixtures and other minor electrical repairs

Assistant Superintendent

834 5th Avenue
01.2019 - 04.2023
  • Maintained and managed a high-end ultra-luxury co-op building on
    5th Avenue
  • Catered to high-profile residents with exceptional attention to
    detail
  • Managed a staff of 24 alongside the resident manager, including
    payroll responsibilities
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Maintained safety onsite and upheld all OSHA regulations
  • Reduced project delays by proactively identifying potential issues and devising effective solutions in a timely manner.
  • Increased productivity by implementing innovative management
    techniques and motivating staff towards shared goals.
  • Completed thorough documentation of maintenance activities, ensuring accurate records for compliance and future reference.
  • Performed minor repairs on HVAC systems, electrical components, and other building systems as necessary to maintain optimal functionality.
  • Maintained safety standards by conducting regular inspections, identifying potential hazards, and taking corrective action as needed.
  • Kept fire protection and security systems updated with required maintenance, inspections and documentation.
  • Assisted in the development of long-term plans for capital improvements throughout the property.
  • Coordinated with contractors to ensure timely completion of projects without disrupting tenants'' daily routines.
  • Recorded and reported unusual and irregular conditions to residential manager.
  • Assisted in the hiring and training of new staff members, fostering a positive team environment.
  • Monitored inventory levels of supplies and equipment, ensuring the availability of necessary items for efficient operations.
  • Followed instructions from residential manager regarding daily job tasks and duties.
  • operate all office equipment including: Fax, Copiers, Telephone, Security systems
  • Facilitated and Managed Guests/Contractors, And vendor Sign in logs.

Assistant Superintendent

3750 Hudson Manor Terrace
01.2016 - 01.2018
  • Developed strong relationships with subcontractors, fostering collaboration and smooth coordination of work efforts.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Improved project efficiency by streamlining processes and effectively delegating tasks to team members.
  • Maintained and Managed daily operations of a 220-unit co-op comprising four buildings
  • Managed a staff of 16 alongside the resident manager, including
    payroll responsibilities
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Maintained safety onsite and upheld all OSHA regulations
  • Reduced project delays by proactively identifying potential issues
    and devising effective solutions in a timely manner.
  • Increased productivity by implementing innovative management
    techniques and motivating staff towards shared goals.


Education

Bachelor of Arts - Business Management

New York City College of Technology
Brooklyn, NY
06-2018

Bachelor of Arts - Business Management

New York City College of Technology
Brooklyn, NY
07-2021

Skills

    Capital Improvement Project
    Management
    Budgeting & Cost Control
    Plumbing, Electrical, & HVAC Systems
    Compliance with NYC Building Regulations
    Team Leadership & Staff Management
    Vendor & Contractor Coordination
    Fair housing regulations
    Safety compliance
    Property inspections
    Property management
    Complaint handling
    Building maintenance
    Vendor coordination
    Security management
    Emergency response
    Yardi software
    Real estate law
    Resident assistance
    Housekeeping supervision
    Teamwork and collaboration

    Time management
    Attention to detail
    Problem-solving abilities
    Multitasking
    Multitasking Abilities
    Excellent communication
    Critical thinking
    Organizational skills
    Effective communication
    Microsoft office

Certification

  • Universal EPA 608 Certification
  • National Association Of Power Engineers : Certificate Of Achievement
  • The Carbone Academ y: Diploma Certificate Of Completion of 200 hour Refrigeration Machine Operators Course
  • S-12 Certificate
  • S-13 Certificate
  • P-99 Certificate


Languages

English
Full Professional
Albanian
Full Professional

Timeline

Superintendent

2234 Ocean Avenue
05.2023 - Current

Assistant Superintendent

834 5th Avenue
01.2019 - 04.2023

Assistant Superintendent

3750 Hudson Manor Terrace
01.2016 - 01.2018

Bachelor of Arts - Business Management

New York City College of Technology

Bachelor of Arts - Business Management

New York City College of Technology