Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Performance Team
09.2018 - 03.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Completed bi-weekly payroll for 23 employees.
Quality Control Inspector
COSCO
01.2017 - 08.2018
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Associate
Crate And Barrel
04.2015 - 02.2017
Worked varied hours to meet seasonal and business needs.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Trained and mentored junior staff on customer service strategies and techniques.
Utilized customer feedback to improve product offerings.