Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Performance Team
09.2018 - 03.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Completed bi-weekly payroll for 23 employees.
Quality Control Inspector
COSCO
01.2017 - 08.2018
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Associate
Crate And Barrel
04.2015 - 02.2017
Worked varied hours to meet seasonal and business needs.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Trained and mentored junior staff on customer service strategies and techniques.
Utilized customer feedback to improve product offerings.
Education
GED -
New Brunswick High School
New Brunswick, NJ
06.2016
Skills
Operations Management
Performance monitoring
Task Delegation
Staff Supervision
Safety oversight
Team Training
Warehouse Operations
Inventory Coordination
Scheduling Coordination
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Operations Supervisor
Performance Team
09.2018 - 03.2024
Quality Control Inspector
COSCO
01.2017 - 08.2018
Associate
Crate And Barrel
04.2015 - 02.2017
GED -
New Brunswick High School
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