Balkisu Mah
McHenry,IL
Summary
Quality Assurance and Food Safety Supervisor with a strong academic foundation in Microbiology, a minor in Laboratory Science, and working knowledge of Food Chemistry. Recently promoted into a supervisory role based on demonstrated expertise in food safety systems, regulatory compliance, and laboratory-based quality verification. Experienced in applying scientific principles to HACCP, GMPs, SSOPs, and USDA/FDA regulatory requirements within food manufacturing environments. Proven ability to lead QA team
Overview
5
5
years of professional experience
1
1
Certification
Work History
3rd shift Supervisor
Kilcoy global foods solution
01.2026 - Current
- Supervised overnight production operations in a USDA-regulated meat processing facility, ensuring adherence to regulatory and company standards.
- Led and motivated production teams to meet daily output goals while maintaining food safety, quality, and safety compliance.
- Enforced GMPs, HACCP plans, SSOPs, and Kilcoy SOPs, addressing deviations and implementing corrective actions promptly.
- Coordinated staffing, task assignments, and workflow to maintain efficient and uninterrupted operations during 3rd shift.
- Partnered closely with Quality Assurance and Maintenance to resolve quality issues, equipment downtime, and production challenges in real time.
- Conducted routine floor inspections to monitor sanitation, safety, and product integrity.
- Trained, coached, and held team members accountable to performance, safety, and attendance expectations.
- Prepared accurate shift reports and delivered detailed handoffs to day-shift leadership to ensure continuity.
Quality Assurance(QA)
Kilcoy Global Foods Solutions
12.2024 - 01.2026
- Experience: In pre- ops, collection of lab samples, Designing testing sites, Analyzing test results, Releasing of smart buttons, Vac pack checks, Viscosity etc.
- Pre-operations (pre-ops) experience typically involves performing checks and preparations to ensure that equipment, systems, or processes are ready for operation. Below is an overview of pre-ops responsibilities, skills
- Key Skills
- Attention to detail for thorough inspections.
- Knowledge of safety and regulatory standards (e.g., OSHA, HACCP).
- Proficiency in using tools and equipment for inspections.
- Strong documentation and record-keeping abilities.
- Time management to ensure readiness before operations begin.
- Responsibilities
- Inspection:
- Conduct routine pre-operational inspections of machinery, equipment, and workstations to ensure they are clean, functional, and safe.
- Check for wear and tear, damage, or contamination in tools and equipment.
- Testing and Calibration:
- Perform test runs on machinery to verify proper functioning.
- Calibrate tools and equipment to meet operational standards.
- Cleaning and Sanitizing:
- Ensure all surfaces, tools, and equipment meet cleanliness standards, particularly in industries like food processing or pharmaceuticals.
- Address any issues related to contamination or hygiene before operations.
- Documentation:
Quality Technician(QC)
Synergy
07.2024 - 11.2024
- Manager: Nancy Gonzalo, Supervisor: Bryan Meciejewski.
- Knowledge of quality standards (ISO 9001, Six Sigma, Lean Manufacturing).
- Familiarity with inspection tools (calipers, micrometers, CMMs, gauges).
- Proficiency in data collection and statistical analysis (SPC, Minitab).
- Problem-solving and root cause analysis (5 Whys, Fishbone diagrams).
- Strong documentation and reporting skills.
- Understanding of manufacturing processes and materials.
- Responsibilities
- Inspection and Testing:
- Perform routine inspections on raw materials, in-process products, and finished goods to ensure compliance with quality standards.
- Use precision measuring equipment to verify dimensions and tolerances.
- Compliance and Documentation:
- Ensure products meet industry regulations and customer specifications.
- Maintain accurate records of quality tests, inspections, and audit findings.
- Problem-Solving:
- Investigate quality issues, identify root causes, and recommend corrective actions.
- Collaborate with engineering and production teams to address quality concerns.
- Continuous Improvement:
- Participate in lean manufacturing initiatives to improve processes.
- Implement corrective and preventive actions (CAPA) to reduce defects.
- Training and Auditing:
- Train team members on quality standards and procedures.
- Conduct internal audits to ensure process
Pharmacy Technician
SB pharmacy Iac. TDS. STi
11.2022 - 08.2023
- Oversee inventory control, executing orders for medications and supplies to ensure adequate stock levels
- Ensure precise prescription processing and fulfillment, upholding strict accuracy standards.
- Deliver exemplary customer service by addressing inquiries and promptly resolving and issues, contributing to a positive pharmacy environment.
- Administrative Tasks Maintaining patient records, processing insurance claims, and handling billing and payments.
- Prescription Processing Receiving and accurately processing prescription orders, verifying the information for completeness and correctness.
- Customer Service Interacting with customers to answer questions, provide information about medications, and address concerns or issues.
- Measuring, counting, and packaging medications, ensuring proper labeling and dosage instructions.
Laboratory Technician
Ataköy private hospital
01.2021 - 01.2022
- Specimen collection and handling, collection of blood, urine, body fluids samples from patients.
- Ensure proper labeling storage and transportation of specimens to maintain integrity. Performing laboratory tests. Conduct routine and specialization tests on patients samples including hematology, microbiology, chemistry, and immunology tests.
- Infection control and safety. Use PPE appropriately. Properly dispose of biohazardous materials and sharps.
- Administration duties, Maintain laboratory records including tests requisitions, reports and quality control logs.
- Collaboration and training, work closely with other laboratory staffs including technologists and pathologists to ensure accurate test results.
- Patients interaction and communication. Provide clear instructions and reassurance to patients during sample collection.
Education
Bachelor of Science - Microbiology and parasitology, Medical laboratory science
University of Buea
Cameroon12.2017
Skills
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
Certification
- HACCP Certification
- Food Safety / GMP Training
- OSHA or Workplace Safety Training
Hobbies
Cooking, Dancing, Traveling, Soccer
Timeline
3rd shift Supervisor
Kilcoy global foods solution
01.2026 - Current
Quality Assurance(QA)
Kilcoy Global Foods Solutions
12.2024 - 01.2026
Quality Technician(QC)
Synergy
07.2024 - 11.2024
Pharmacy Technician
SB pharmacy Iac. TDS. STi
11.2022 - 08.2023
Laboratory Technician
Ataköy private hospital
01.2021 - 01.2022
Bachelor of Science - Microbiology and parasitology, Medical laboratory science
University of Buea